Community Outreach Manager

2070Health· SSO Hospital
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📍 Mumbai, Maharashtra, India

About this role

Description

Community Engagement & Growth

  • Build and manage online communities across social media, WhatsApp groups, forums, and other digital platforms
  • Foster meaningful conversations and encourage member participation
  • Respond to comments, messages, and queries in a timely and professional manner
  • Develop strategies to increase community size and engagement

Content & Communication

  • Plan and execute community-focused content calendars
  • Create posts, newsletters, polls, discussion threads, and engagement campaigns
  • Collaborate with the marketing team to align messaging with brand voice
  • Highlight user-generated content and community success stories

Events & Activations

  • Plan and execute online and offline community events, webinars, meetups, and campaigns
  • Coordinate with internal stakeholders and external partners
  • Ensure seamless execution and high participation rates

Insights & Reporting

  • Track engagement metrics, sentiment, and growth KPIs
  • Analyze community feedback and provide actionable insights to marketing/product teams
  • Prepare monthly reports on community performance

Brand Advocacy

  • Identify and nurture brand advocates and influencers
  • Build ambassador programs to strengthen community loyalty
  • Ensure consistent brand tone and experience across platforms



Qualifications & Skills

  • Bachelor’s degree in Marketing, Communications, Business, or related field
  • 2–5 years of experience in community management, social media, or digital marketing
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship-building abilities
  • Experience managing social media platforms and community tools
  • Basic understanding of analytics tools and engagement metrics
  • Ability to multitask and work in a fast-paced environment



Preferred Qualifications

  • Experience managing healthcare/startup/consumer brand communities (customize as needed)
  • Experience with CRM or community management platforms
  • Event planning experience



Key Competencies

  • Empathy & Active Listening
  • Conflict Resolution
  • Creativity & Initiative
  • Data-driven mindset
  • Collaboration & Stakeholder Management



What We Offer

  • Opportunity to shape and grow a thriving brand community
  • Collaborative and innovative work environment
  • Learning and growth opportunities
  • Competitive compensation

Requirements



Benefits

Frequently Asked Questions

Is the salary disclosed for the Community Outreach Manager position at 2070Health?
The salary for this Community Outreach Manager role at 2070Health is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Community Outreach Manager position at 2070Health located?
This Community Outreach Manager role at 2070Health is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Community Outreach Manager at 2070Health belong to?
This Community Outreach Manager position is part of the SSO Hospital department at 2070Health. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Community Outreach Manager position at 2070Health?
Click the "Apply Now" button on this page. You will be redirected to 2070Health's official application portal hosted on workable where you can submit your application directly.
When was the Community Outreach Manager job at 2070Health posted?
This Community Outreach Manager position at 2070Health was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Community Outreach Manager
2070Health
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