Community Outreach Coordinator

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

• Coordinate and facilitate field-based outreach, patient engagement, and care navigation activities as a member of the Mobile Integrated Health (MIH) team, working alongside an MIH Clinician to identify, engage, and support individuals living with substance use disorder throughout the City of Camden.
• Accompany the MIH Clinician in an MIH vehicle to provide non-emergent responses to overdose-related calls and conduct community-based outreach, patient follow-up, and care coordination in homes, shelters, public spaces, healthcare settings, and other community locations.
• Engage individuals through multiple pathways to care, including overdose responses, hospital discharges, community referrals, self-referrals, peer referrals, and proactive outreach efforts.
• Conduct outreach and re-engagement activities with individuals who have disengaged from treatment or been lost to follow-up.
• Assess barriers to health and recovery, including housing, transportation, food security, healthcare access, and other social determinants of health.
• Provide education on substance use disorder, medications for opioid use disorder (MOUD), harm reduction, recovery supports, and community resources.
• Facilitate referrals to treatment providers, behavioral health services, harm reduction programs, recovery supports, healthcare providers, and social service agencies.
• Maintain current knowledge of treatment, recovery, healthcare, housing, transportation, and social service resources.
• Document patient encounters, outreach activities, referrals, and outcomes in the electronic health record and other required data systems.
• Track and report outreach activities, patient engagement, referrals, and program outcomes to support grant reporting, evaluation, and quality improvement efforts.

Experience Required

3 - 5 years experience in community based project planning, public health programming, case management, working with grant funded programs, or related work.

Ability to manage a variety of stakeholders, provide direct patient services, conduct community outreach, and deliver education to EMS personnel and/or Skilled Nursing Facility personnel

Experience in community outreach/education programs. 

Education Requirements

Bachelor Degree in Public Health, Social Work, or related field required;

Master’s Degree in Public Health, Social Work, or related field preferred 

Special Requirements

Excellent communication skills, both written and verbal.  

Computer literate, comfortable with Microsoft Office software (Outlook, Excel, Powerpoint, Word). 

Electronic Health Record experience helpful

Demonstrated experience in patient-facing roles and community outreach, with the ability to engage diverse populations and foster trust through effective communication and culturally competent service delivery.

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