Communications Representative

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level opportunity is ideal for someone who enjoys interacting with people, communicating product and service information, and representing a company in a professional and positive manner.

Responsibilities

• Communicate with customers and prospective customers in a friendly and professional manner.
• Assist with customer outreach and engagement initiatives.
• Support lead generation and customer acquisition activities.
• Participate in promotional campaigns, community events, and outreach activities.
• Build and maintain positive customer relationships.
• Follow up with customers and prospective customers regarding inquiries and opportunities.
• Assist with preparing and organizing promotional materials.
• Gather customer feedback and communicate relevant information to team members.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to support communication and business goals.
• Represent the company positively during customer and community interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Positive attitude and willingness to learn.
• Strong listening and relationship-building abilities.
• Excellent organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Additional Information

• Competitive salary of $54,000 – $59,000 per year
• Professional growth and advancement opportunities
• Opportunities to develop valuable business and communication skills
• Supportive and collaborative work environment
• Career development opportunities
• Performance-focused workplace
• Opportunity to contribute directly to the growth of the organization
• Continuous learning and professional development
• Exposure to business development, client relations, and strategic growth initiatives