Commercial Specialist

nigerdock· Commercial
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📍 Lagos, Lagos, NigeriaPermanent Nigerdock

About this role

The Company

 

We operate a free zone and port facilitating global trade with Africa.



The Role



The commercial specialist supports revenue growth, commercial compliance, and client satisfaction within terminal operations. The role manages the commercial lifecycle, including proposals, pricing, contracts, billing reconciliation, revenue assurance, reporting, and market analysis, while identifying and preventing revenue leakage.



Reporting To



  • Commercial Coordinator



Responsibilities



  • Prepare and submit commercial proposals, bids, tenders, pro forma invoices, and tariff estimates for terminal services.
  • Analyze pricing, revenue yields, and margins to recommend tariff adjustments and improve profitability.
  • Manage client onboarding, including due diligence, credit reviews, and required legal and commercial documentation.
  • Draft, review, track, and manage renewals of client contracts, lease agreements, and Service Level Agreements (SLAs).
  • Serve as a key client contact, resolving enquiries related to tariffs, terminal access, operational procedures, and storage conditions.
  • Reconcile operational records, vessel discharge sheets, manifests, and shift reports against agreed commercial and billing terms.
  • Monitor cargo residence times, free days, demurrage, and laytime to identify discrepancies and proactively resolve billing disputes.
  • Verify commercial and client invoices for accuracy across rates, volumes, weight-based charges, and applicable tariffs.
  • Collaborate with Operations and Finance to identify and resolve billing anomalies, system errors, and variation orders.
  • Maintain commercial data and prepare reports on throughput, revenue pipelines, margins, KPIs, and market trends to support business decisions.


Requirements



Qualifications & Experience:

 

  • Bachelor’s degree in business administration, Maritime Studies, Supply Chain & Logistics, Economics, or a related field.
  • 5–8 years’ experience in commercial operations, contract administration, rate estimation, or business development.
  • Experience in maritime terminals, ports, free trade zones, logistics, or heavy industrial environments is preferred.
  • Proven ability to manage complex workflows, support client retention, and maintain high customer satisfaction.
  • Advanced Excel, data analysis, reconciliation, modelling, and reporting skills.
  • Strong commercial and contract drafting skills.
  • Excellent negotiation, communication, and stakeholder management abilities.
  • Strong problem-solving and dispute-resolution skills.
  • Ability to collaborate effectively across teams.

Frequently Asked Questions

Is the salary disclosed for the Commercial Specialist position at nigerdock?
The salary for this Commercial Specialist role at nigerdock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Commercial Specialist position at nigerdock located?
This Commercial Specialist role at nigerdock is based in Lagos, Lagos, Nigeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Commercial Specialist role at nigerdock full-time or part-time?
This is listed as a Permanent Nigerdock position. It is posted as a Commercial Specialist role in the Commercial department at nigerdock.
Which team or department does the Commercial Specialist at nigerdock belong to?
This Commercial Specialist position is part of the Commercial department at nigerdock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Commercial Specialist position at nigerdock?
Click the "Apply Now" button on this page. You will be redirected to nigerdock's official application portal hosted on bamboohr where you can submit your application directly.
When was the Commercial Specialist job at nigerdock posted?
This Commercial Specialist position at nigerdock was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Commercial Specialist
nigerdock
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