Commercial Segment Support Manager I - Merchant Services Pricing Leader
mtb· 001 Manufacturers and Traders Trust Co
About this role
Overview:
Responsible for providing the strategic direction and management of the planning, development and implementation of Merchant Services Pricing Framework and Strategy in support of both Commercial Bank and Business Banking. This role will drive portfolio revenue at the Commercial and/or Bank-wide level.
Primary Responsibilities:
- Evaluate, inform, continually implement Merchant Service Pricing Strategy, aligning department roles, responsibilities, and driving adoption across organization including New Business Pricing Approval Authority, Annual Pricing Increases, Exception Pricing review
- Work with Bank partners to understand and influence Merchant Pricing, both for new and existing customers and support needs based upon business objectives.
- Demonstrate a thorough and expert understanding of the Merchant Pricing within both Commercial and Business Banking, including key initiatives, major projects, and revenue goals needs.
- Keep abreast of business and market trends that may affect the business/department through updates via third party vendors and/or independent analyses.
- Help to shape overall Merchant Services strategic direction creating analyses to further Merchant Services strategies.
- Oversee and ensure proper direction on CPLS strategic priorities and projects.
- Take the lead role in creating/setting pricing policy or developing and overseeing the implementation of pricing procedures or controls related to pricing discipline & compliance requirements within the overall business processes.
- Perform highly complex analysis and judgment based review, research, and/or reconciliation.
- Interpret results and present findings to make or influence strategic decisions within the department or division.
- Provide coaching, direction, and leadership to team members in order to achieve business results.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Managerial/Supervisory Responsibilities:
Could potentially manager a small team as needs dictate
Education and Experience Required:
Bachelor's degree and minimum of 5 years’ related business line experience including 1 year leadership/ supervisory experience, or in lieu of a degree, combined minimum of 9 years’ higher education and/or work experience including 1 year leadership/supervisory experience
In-depth understanding of principles in discipline and basic knowledge of others
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Buffalo, New York, United States of AmericaFrequently Asked Questions
What is the salary for the Commercial Segment Support Manager I - Merchant Services Pricing Leader role at mtb?
The listed salary for this Commercial Segment Support Manager I - Merchant Services Pricing Leader position at mtb is USD 90K–149K. This is an Full time role.
Where is the Commercial Segment Support Manager I - Merchant Services Pricing Leader position at mtb located?
This Commercial Segment Support Manager I - Merchant Services Pricing Leader role at mtb is based in Buffalo, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Commercial Segment Support Manager I - Merchant Services Pricing Leader role at mtb full-time or part-time?
This is listed as a Full time position. It is posted as a Commercial Segment Support Manager I - Merchant Services Pricing Leader role in the 001 Manufacturers and Traders Trust Co department at mtb.
Which team or department does the Commercial Segment Support Manager I - Merchant Services Pricing Leader at mtb belong to?
This Commercial Segment Support Manager I - Merchant Services Pricing Leader position is part of the 001 Manufacturers and Traders Trust Co department at mtb. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Commercial Segment Support Manager I - Merchant Services Pricing Leader position at mtb?
Click the "Apply Now" button on this page. You will be redirected to mtb's official application portal hosted on workday where you can submit your application directly.
When was the Commercial Segment Support Manager I - Merchant Services Pricing Leader job at mtb posted?
This Commercial Segment Support Manager I - Merchant Services Pricing Leader position at mtb was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Commercial Segment Support Manager I - Merchant Services Pricing Leader
mtb · 💰 USD 90K–149K
You'll be redirected to mtb's official application page on Workday.