Commercial Dev & Ops Manager

Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its driving force.
The Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all defining characteristics of the Geneva-based Swiss Maison.

KEY RESPONSIBILITIES

§ Key responsibility 1

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To achieve the sell-out/ sell-in sales target

1. SOSI= 100%

2. Stock quality: healthy and aesthetic quality maintain

3. Focus on sellout and identify the opportunities for further growth

§ Key responsibility 2

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To implement RCJ program in business partners

1. To identify VVIC in each partners with specific clients’ profile and information

2. Together with business partners to develop the tailor-made RCJ program for end clients

3. To visit and build the relationship with end clients b/t Roger Dubuis, end clients, and partners.

4. To identify and implement Rarity program in selective partners’ end clients.

§ Key responsibility 3

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To develop partners’ business and recruit new clients for RDU

1. To conduct product training for all Partners’ staffs, regular training/ novelties/ brand training

2. To create in-store activations for business partners to recruit new clients via outsource partnerships, ex. Whiskey or Wine companies..

3. To push and help partners’ to develop social media exposures for RDU

4. To identify opportunities in Tai Chung city via Tienwen and other local business partners; moreover, to develop Tienwen as RDU introducer for future Taichung business foundation.

5. To achieve Watches&Wonders sales objectives

§ Key responsibility 4

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Operation related matters

1. Sales forecast (weekly, monthly, and FY/BU) and delivery follow up for both Retail and Partners

2. To coordinate Strap related projects for RT and Partners.

3. Coordinate and follow up of all Customer Service issues, from time to time directly with the final customers.

4. Prepare regular management reports (e.g. orders, deliveries, return and wholesales analyses).

§ Key responsibility 5

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Brand related projects

1. Product and Competitors’ training for team: regularly

2. To support Retail activations, brand events, and all retail related activities, being the #6 SA in Retail team

3. To be the key contact of brand partnerships in Whiskey and Wine industry