Commercial Cleaning Crew Leader - Vocational Services

Take the Lead in Commercial Cleaning. Make an Impact Beyond the Job Site.

Your commercial cleaning experience can accomplish more than maintaining a building. It can help someone develop the skills needed to succeed in the workforce.

The Arc of Ocean County is seeking an experienced Commercial Cleaning Crew Leader to join our Vocational Services team in Lakewood, New Jersey.

In this position, you'll coordinate cleaning assignments at commercial properties throughout Ocean County while providing hands-on instruction and workplace guidance to individuals with intellectual and developmental disabilities.

You'll be responsible for helping your crew complete quality cleaning work, meet customer expectations, and follow proper safety procedures. At the same time, you'll help crew members strengthen their technical abilities, workplace habits, and confidence through meaningful employment experiences.

We're looking for someone who understands the demands of commercial janitorial work, can lead by example, and enjoys teaching others.

Employment Details

• Location: Lakewood, NJ
• Department: Vocational Services
• Employment Status: Full-Time, transitioning to Part-Time at the end of October
• Hourly Pay: $22.25
• Pay Frequency: Bi-Weekly
• Schedule: Flexible according to program operations and cleaning contract requirements
• Availability: Evening and weekend availability required
• Weekend Commitment: At least one weekend shift per week
• Training: Paid training provided

Your Responsibilities

Coordinate Commercial Cleaning Assignments

• Lead daily cleaning operations at contracted commercial locations throughout Ocean County.
• Organize work assignments and establish an efficient approach to completing scheduled cleaning tasks.
• Participate directly in janitorial work while overseeing the progress and performance of crew members.
• Demonstrate effective cleaning methods and ensure tasks are completed according to established service expectations.
• Perform specialized floor maintenance, including stripping, waxing, and maintaining large floor surfaces.
• Evaluate completed assignments, identify areas needing improvement, and ensure work meets customer quality standards.

Develop Crew Members' Workplace Skills

• Provide practical job instruction to individuals participating in The Arc's Community Janitorial Services program.
• Demonstrate cleaning procedures and guide crew members through tasks using clear, understandable instructions.
• Adapt teaching methods and break assignments into manageable steps based on individual abilities.
• Offer consistent coaching, encouragement, and constructive feedback to improve job performance.
• Reinforce the importance of teamwork, responsibility, punctuality, and professional workplace conduct.
• Support individuals as they gain confidence and take on greater responsibility in their assigned work.

Maintain Safe and Efficient Job Sites

• Reinforce proper cleaning procedures, safe equipment operation, and applicable workplace safety practices.
• Monitor crew activities to promote a safe, organized, and productive working environment.
• Transport crew members between contracted job locations using agency vehicles.
• Address unexpected worksite situations and communicate concerns to appropriate program leadership.
• Maintain a professional and courteous presence when interacting with customers and employees at contracted facilities.

Support Vocational Program Operations

• Observe individual work performance and identify areas where additional coaching or skill development may be beneficial.
• Encourage participants to build practical employment skills that can transfer to future workplace opportunities.
• Maintain accurate documentation of work activities, participant progress, and other required program information.
• Share relevant customer feedback, operational updates, and crew-related concerns with supervisors.
• Contribute to a positive team environment where participants are encouraged to learn, improve, and work toward greater independence.

Put Your Experience to Work as a Leader and Instructor

This opportunity is designed for someone who enjoys the practical side of commercial cleaning but is also comfortable guiding a team.

You'll use your experience to demonstrate proper techniques, organize assignments, evaluate workmanship, and ensure contracted services are completed professionally.

At the same time, you'll introduce individuals to the expectations of a real workplace and help them develop skills through direct experience.

You don't need previous experience working with individuals with disabilities. What matters is having the required commercial cleaning background, the ability to lead others, and a willingness to teach.

What We're Looking For

Required Qualifications

• Must be at least 18 years old.
• High School Diploma or GED.
• Valid New Jersey driver's license in good standing with no more than five (5) motor vehicle points.
• Ability to safely operate a 10–12 passenger vehicle.
• At least two (2) years of janitorial, custodial, or commercial cleaning experience.
• Demonstrated experience with floor care procedures, including stripping, waxing, and maintaining large floor surfaces.
• Ability to successfully complete all required state and federal background screenings and pre-employment requirements.

Additional Experience

Previous experience supporting individuals with intellectual or developmental disabilities is welcomed but not required.

Benefits and Employee Opportunities

The Arc of Ocean County offers a comprehensive employee benefits package, along with opportunities for training and professional development.

Healthcare and Insurance

• Medical, Dental, and Vision Coverage
• Low Deductible Health Plans with $0 Copay Options
• Comprehensive Prescription Coverage
• Flexible Spending Account (FSA)
• Additional Supplemental Benefit Options

Financial Benefits and Paid Leave

• 401(k) Retirement Plan with Agency Matching
• Paid Time Off and Holiday Pay
• Employee Referral Bonus Program
• Reliable Bi-Weekly Pay

Training and Development

• Paid On-the-Job Training
• Tuition Reimbursement Program
• Career Advancement Opportunities

Benefit eligibility may vary based on employment status and applicable plan requirements, including the transition from full-time to part-time employment.

Help Build Skills That Last Beyond the Workday

A successful cleaning assignment means delivering reliable service to the customer. In this role, success also means helping someone learn a new task, improve their performance, or become more confident in their ability to work.

At The Arc of Ocean County, you'll have the opportunity to combine your commercial cleaning knowledge with practical crew leadership and vocational skill development.

Apply today to become a Commercial Cleaning Crew Leader with our Vocational Services team and help turn everyday work experience into meaningful opportunities for growth and independence.