Command Center Operator and Dispatcher

securityusainc· Management
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📍 New York, NY, USFULL TIME💰 USD 22–26

About this role

Overview

Security U.S.A. is looking to hire experienced Command Center Operators / Dispatchers for our Manhattan Operations Command Center. Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver.

The Security Command Center Operators must be flexible with their working hours- Command shifts are as follows -

Mornings - 6am-2pm - Afternoons - 2pm-11pm - Overnights -11pm- 830am and Weekends 

The Command Center Candidates must be open to working a mixture of all shifts listed above.

 

 

Command Center Operators will be stationed at our electronic work station that will require monitoring live video feeds of our accounts, phone and email communication with Security USA staff and clients, communicating with city, state and federal authorities as needed and assisting guards in the field by answering their questions and trouble shooting incidents or issues they may be engaged in.

Command Center operates 24/7.

Responsibilities

· Observe and inspect site locations via live video feed cameras.

· Provide training and problem-solving solutions to guards in the field.

· Respond to emergencies by providing directions and making notifications.

· Effectively handle guard call outs and schedule replacement guards.

· Work independently, at times, with little direct supervision

· Review electronic reports.

· Monitor the Security USA vehicle fleet via GPS positioning system.

· Monitor electronic patrols made by guards in the field.

· Send reports and communicate through email and various security applications

 

 

Payrate: $22 - $26/hr. 

Qualifications

· Excellent Computer Skills with experience in Microsoft Office, Word Excel and Power Point.

· At least 2 years of verifiable Command Center security experience or supervisory related experience.

· Professional demeanor and excellent interpersonal skills

· Ability to prioritize and multi-task in a fast-paced environment.

· Excellent oral and communication skills.

Responsibilities

· Observe and inspect site locations via live video feed cameras.
· Provide training and problem-solving solutions to guards in the field.
· Respond to emergencies by providing directions and making notifications.
· Effectively handle guard call outs and schedule replacement guards.
· Work independently, at times, with little direct supervision
· Review electronic reports.
· Monitor the Security USA vehicle fleet via GPS positioning system.
· Monitor electronic patrols made by guards in the field.
· Send reports and communicate through email and various security applications
 
 
Payrate: $22 - $26/hr.

Frequently Asked Questions

What is the salary for the Command Center Operator and Dispatcher role at securityusainc?
The listed salary for this Command Center Operator and Dispatcher position at securityusainc is USD 22–26. This is an FULL TIME role.
Where is the Command Center Operator and Dispatcher position at securityusainc located?
This Command Center Operator and Dispatcher role at securityusainc is based in New York, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Command Center Operator and Dispatcher role at securityusainc full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Command Center Operator and Dispatcher role in the Management department at securityusainc.
Which team or department does the Command Center Operator and Dispatcher at securityusainc belong to?
This Command Center Operator and Dispatcher position is part of the Management department at securityusainc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Command Center Operator and Dispatcher position at securityusainc?
Click the "Apply Now" button on this page. You will be redirected to securityusainc's official application portal hosted on icims where you can submit your application directly.
When was the Command Center Operator and Dispatcher job at securityusainc posted?
This Command Center Operator and Dispatcher position at securityusainc was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Command Center Operator and Dispatcher
securityusainc · 💰 USD 22–26
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You'll be redirected to securityusainc's official application page on icims.