Inside Sales Representative I [Bilingual - Thai]
TheNielsenCompany
Collections Specialist - 9-12 months Contractor role
TheNielsenCompany· Finance
About this role
Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Description
Job Summary:
An Order-to-Cash (O2C) Collection Specialist is responsible for managing the end-to-end revenue collection cycle, ensuring that customer payments are received accurately and on time to optimize company cash flow. While the broader O2C process includes everything from order entry to final payment, this specific role focuses heavily on Accounts Receivable (AR), dispute management, and maintaining healthy customer relationships.
Responsibilities:
● Portfolio Management: Regularly monitor assigned customer accounts for overdue payments and aging debt.
● Collection Activities: Contact customers via phone or email to secure payment and negotiate repayment plans for delinquent accounts.
● Dispute Resolution: Investigate and resolve billing discrepancies, short payments, or pricing issues by coordinating with sales and billing departments.
● Cash Application: Work with the Cash Application team to apply received payments (bank transfers, checks, electronic payments) to the correct customer invoices in the system.
● Account Reconciliation: Match incoming payments against outstanding invoices and resolve unapplied or unidentified cash items.
● Credit Monitoring: Assist in evaluating customer creditworthiness and managing credit hold reports to mitigate financial risk.
● Reporting: Prepare regular reports on Cash Target Settings, AR Reconciliation files, Payment Reconciliation analysis.
Qualifications
Qualifications
- Educational Background: Typically requires a bachelor’s degree in finance, Accounting, or Business Administration.
Technical Proficiency:
- Advanced knowledge of ERP systems like SAP, Oracle, or NetSuite.
- Proficiency in Microsoft Office, particularly Excel for data analysis and reporting.
Soft Skills:
- Strong negotiation and persuasion skills for collecting overdue debt.
- Excellent written and verbal communication for professional stakeholder interaction.
- High attention to detail for accurate ledger maintenance and reconciliation.
Experience
- Overall Experience should be 3 to 5 years
- Relevant Experience in AR Collections should be 2 to 4 years
- Prior experience working with SAP (S4/ECC) or a similar large ERP platform is an added advantage.
Additional Information
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
Frequently Asked Questions
Is the salary disclosed for the Collections Specialist - 9-12 months Contractor role position at TheNielsenCompany?
The salary for this Collections Specialist - 9-12 months Contractor role role at TheNielsenCompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Specialist - 9-12 months Contractor role position at TheNielsenCompany located?
This Collections Specialist - 9-12 months Contractor role role at TheNielsenCompany is based in Bengaluru, Bengaluru, KA, India, in, KA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Specialist - 9-12 months Contractor role role at TheNielsenCompany full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Specialist - 9-12 months Contractor role role in the Finance department at TheNielsenCompany.
Which team or department does the Collections Specialist - 9-12 months Contractor role at TheNielsenCompany belong to?
This Collections Specialist - 9-12 months Contractor role position is part of the Finance department at TheNielsenCompany. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Specialist - 9-12 months Contractor role position at TheNielsenCompany?
Click the "Apply Now" button on this page. You will be redirected to TheNielsenCompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Collections Specialist - 9-12 months Contractor role job at TheNielsenCompany posted?
This Collections Specialist - 9-12 months Contractor role position at TheNielsenCompany was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Specialist - 9-12 months Contractor role
TheNielsenCompany
You'll be redirected to TheNielsenCompany's official application page on SmartRecruiters.