Collections Specialist

mable· Collections
Apply Now ↗
📍 Sydney, Brisbane, MelbournePermanent Full time

About this role

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes This position is part of the HomeMade team.  About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds. By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes. You’ll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others. To find out more, visit https://homemadesupport.com.au/ About the role An exciting opportunity exists for a permanent full-time Collections Specialist to join our Customer Collections team.  Reporting to the Collections Team Leader, you will be responsible for delivering effective collections and account management support to Support at Home customers. You will manage outstanding customer balances, including co-contributions, personal contributions, and overspends, while maintaining positive customer relationships through professional and empathetic communication. The role also involves reconciling customer accounts, investigating billing discrepancies, and completing related administrative and financial activities to ensure account accuracy, compliance, and timely collection of funds.

Frequently Asked Questions

Is the salary disclosed for the Collections Specialist position at mable?
The salary for this Collections Specialist role at mable is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Specialist position at mable located?
This Collections Specialist role at mable is based in Sydney, Brisbane, Melbourne. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Specialist role at mable full-time or part-time?
This is listed as a Permanent Full time position. It is posted as a Collections Specialist role in the Collections department at mable.
Which team or department does the Collections Specialist at mable belong to?
This Collections Specialist position is part of the Collections department at mable. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Specialist position at mable?
Click the "Apply Now" button on this page. You will be redirected to mable's official application portal hosted on lever where you can submit your application directly.
When was the Collections Specialist job at mable posted?
This Collections Specialist position at mable was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Specialist
mable
Apply for this role ↗

You'll be redirected to mable's official application page on Lever.