Collections Junior Analyst
equifax
Collections Junior Analyst
equifax· 0170 Equifax Shared Service Costa Rica
About this role
Step into the high-impact role of Junior Collector and become a key driver of our financial success! You will analyze and resolve delinquent customer issues, developing and executing action plans to swiftly recover overdue payments. This role requires expert communication to clearly evaluate account status, resolve complex discrepancies, and skillfully manage difficult customer conversations. You will be empowered to solve problems quickly and collaborate with Sales, Senior Management, and other departments to accelerate the collection process and optimize cash flow.
What you will do
- Reduce past due balances on assigned portfolio including medium and small customer accounts.
- Analyze aging reports to determine customer call priorities.
- Communicate effectively with customers with past due accounts via phone calls and emails.
- Provide account statements, invoice copies, account analysis, and account reconciliations to customers as requested.
- Provide clear and concise notes for customer interactions.
What experience you need
- High School Diploma or equivalent.
- 1-2 years of experience in Customer Service.
- 1-2 years of experience and proficiency in Microsoft Excel.
- English fluency (B2 proficiency level).
What could set you apart
- Experience with Oracle or similar ERP platforms.
- Background in Collections or Accounts Receivable (minimum 6 months desirable).
- Demonstrated high emotional intelligence, strong communication and mediation skills, and a commitment to professional development.
- Excellent attention to detail, and proven team collaboration abilities.
- Strong analytical and problem-solving abilities.
Primary Location:
CRI-HerediaFunction:
Function - AccountingSchedule:
Full timeFrequently Asked Questions
Is the salary disclosed for the Collections Junior Analyst position at equifax?
The salary for this Collections Junior Analyst role at equifax is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Junior Analyst position at equifax located?
This Collections Junior Analyst role at equifax is based in CRI - Heredia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Junior Analyst role at equifax full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Junior Analyst role in the 0170 Equifax Shared Service Costa Rica department at equifax.
Which team or department does the Collections Junior Analyst at equifax belong to?
This Collections Junior Analyst position is part of the 0170 Equifax Shared Service Costa Rica department at equifax. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Junior Analyst position at equifax?
Click the "Apply Now" button on this page. You will be redirected to equifax's official application portal hosted on workday where you can submit your application directly.
When was the Collections Junior Analyst job at equifax posted?
This Collections Junior Analyst position at equifax was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Junior Analyst
equifax
You'll be redirected to equifax's official application page on Workday.