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Mandarich Law Group, LLP
Collections Call Center Manager
Mandarich Law Group, LLP· Collections
About this role
Mandarich Law Group is one of the country's leading creditor's right law firms with offices in CA, IL, NY, NV, OH, GA, MI and FL. We are seeking a Call Center Manager with three to five years’ call center or collections experience for our Woodland Hills, CA office.
The Collections Call Center Manager is responsible for managing a team of collection specialists and ensuring they meet set goals and targets. Hours for this position are Monday through Friday 8a – 5pm with variances as needed.
- At least 3 years supervisory experience in collections or call center environment preferred
- Strong telephone communication and negotiation abilities
- Ability to oversee the collections team and ensure they are meeting set goals and targets
- Ability to ensure compliance with relevant regulations and laws governing collections efforts
- regular feedback and coaching to collection specialists to improve performance
Proficiency in Spanish is not required by extremely helpful - Ability to analyze data and identify trends to improve collections efforts
- Knowledge of relevant regulations and compliance requirements preferred
- Competitive Base Salary and monthly bonus plan ($65K - $80K DOE)
- Medical and Dental coverage; 401K plan with company match
- PTO
- Paid Parental Leave
- Paid Holidays
Frequently Asked Questions
What is the salary for the Collections Call Center Manager role at Mandarich Law Group, LLP?
The listed salary for this Collections Call Center Manager position at Mandarich Law Group, LLP is USD 65K–80K. This is an Full time role.
Where is the Collections Call Center Manager position at Mandarich Law Group, LLP located?
This Collections Call Center Manager role at Mandarich Law Group, LLP is based in Woodland Hills, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Call Center Manager role at Mandarich Law Group, LLP full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Call Center Manager role in the Collections department at Mandarich Law Group, LLP.
Which team or department does the Collections Call Center Manager at Mandarich Law Group, LLP belong to?
This Collections Call Center Manager position is part of the Collections department at Mandarich Law Group, LLP. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Call Center Manager position at Mandarich Law Group, LLP?
Click the "Apply Now" button on this page. You will be redirected to Mandarich Law Group, LLP's official application portal hosted on workable where you can submit your application directly.
When was the Collections Call Center Manager job at Mandarich Law Group, LLP posted?
This Collections Call Center Manager position at Mandarich Law Group, LLP was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Call Center Manager
Mandarich Law Group, LLP · 💰 USD 65K–80K
You'll be redirected to Mandarich Law Group, LLP's official application page on workable.