Collections Analyst I

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📍 Shady Grove, PA, United StatesFull time

About this role

As a Collections Analyst you will be responsible to identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records. This position reports to the Credit Manager and is located in Shady Grove, Pennsylvania.

If you’re up to the challenge, the reward is satisfaction . . . and knowing you helped build something real.  Join our passionate team and help build something you can be proud of – a future filled with passion, pride, and satisfaction.                                                    

ESSENTIAL JOB FUNCTIONS:

  • Maintain DSO’s and bad debt write-offs at minimum levels by adhering to systematic and effective collection processes and procedures.
  • Produce and monitor the various accounts receivable reports in order to identify the high-risk accounts with significant issues.  Invoices deemed problematic are immediately addressed and appropriate plans of action taken in order for their collection or resolution (i.e. customer tardiness, discrepancies, quality and warranty issues).  Enter invoices into customer portals.            
  • Effectively use problem solving skills to address issues with accounts and must be able to make decisions regarding plan of action to address issues.
  • MSO/Title tracking and assigning to customer upon receipt of payment.
  • Upload invoices into customer portals
  • Administer MSO’s
  • Collect past due accounts related to portals

JOB REQUIREMENTS/WORKING CONDITIONS:

  • Associate degree a minimum of 1-year experience in collections or a High School Diploma with a minimum of 5 years’ experience in collections required.  Bachelor’s degree preferred.
  • Must be able to handle conflicts with customers and stakeholders in a professional manner.
  • Must be able to collaborate well with others within the Company and exhibit a willingness to work outside of the specific assigned area of responsibility in order for the Company to achieve its financial goals.

BENEFITS: 

  • Competitive total rewards package including benefits and 401(k) beginning day one of employment
  • Continuing education and training opportunities, tuition reimbursement for those who qualify
  • Vacation and Holiday pay
  • Paid Parental Leave
  • And Much More!

Frequently Asked Questions

Is the salary disclosed for the Collections Analyst I position at Manitowoc?
The salary for this Collections Analyst I role at Manitowoc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Analyst I position at Manitowoc located?
This Collections Analyst I role at Manitowoc is based in Shady Grove, PA, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Analyst I role at Manitowoc full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Analyst I role at Manitowoc.
How do I apply for the Collections Analyst I position at Manitowoc?
Click the "Apply Now" button on this page. You will be redirected to Manitowoc's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Collections Analyst I job at Manitowoc posted?
This Collections Analyst I position at Manitowoc was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Analyst I
Manitowoc
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