Cluster Manager-Indian Bank-Kollam
About this role
Job Description
Job Title:Β Cluster Manager – TPD Indian Bank
Field | Value |
Function | TPD Indian Bank |
Department | TPD Indian Bank Channel |
Reporting To | Regional Sales Manager |
Job Band | JB 10 |
Superior’s Superior | Zone Relationship Head – Relationship TPD Indian Bank Unit |
Business | Life Insurance |
Location | Kollam |
1. Job Purpose
To derive insurance business from assigned TPD Indian Bank channel partners, build strong relationships with Indian Bank branches, provide pre- and post-sales support, lead the sales team, and achieve consistent business growth.
2. Dimensions
• Team Size: 10–11 employees
• Annualized Premium Target: ?5–10 Crore
• Customer Complaints: Zero Indian Bank customer complaints
Β • Persistency: 80% Premium and 80% Policy Persistency
3. Key Challenges
• Market volatility.
• Alignment with TPD Indian Bank stakeholders.
• Balancing compliance with partner expectations.
Β • Sustaining business growth and service quality.
4. Principal Accountabilities
• Achieve premium and revenue targets.
• Manage relationships with Indian Bank Branch Heads.
• Drive branch activation and business development.
• Ensure sales process excellence and compliance.
• Coach branch staff and internal teams.
• Maintain product mix and business quality.
Β • Drive persistency and customer satisfaction.
5. Key Relationships
Internal: HR, Trainers, Support Executive, Issuance Coordinator, Client Service.
Β External: TPD Indian Bank Branch Heads, Branch Teams, Customers.
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