Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance

Bajaj Finance
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📍 Pune, Maharashtra, IndiaFULL TIME
Skills as per JD

About this role

Job Purpose
“This position is open with Bajaj Finance ltd.”
We are seeking a highly skilled Operational Risk Manager to join our dynamic team. The ideal candidate will be responsible for overseeing and managing the operational risk framework to ensure that our organization's processes, controls, and procedures are designed and implemented to mitigate risk and achieve strategic objectives. This role is crucial in protecting the company’s assets and maintaining operational efficiency
Duties and Responsibilities
• Identify and assess operational risks.
• Design and implement risk mitigation strategies.
• Ensure compliance with regulations and standards.
• Prepare and present risk reports.
• Oversee incident investigation and response.
• Develop and deliver risk management training.
• Continuously improve risk management processes.
• Engage with stakeholders and provide expert advice.
• Develop and maintain risk management policies.
• Monitor key risk indicators and performance metrics.
Key Decisions / Dimensions
• Prioritizing Risks: Assessing which risks addressing first based on impact and likelihood.
• Mitigation Strategies: Selecting appropriate measures and controls to manage identified risks.
• Compliance Actions: Ensuring adherence to regulatory requirements and industry standards.
• Incident Response: Deciding on actions to manage and minimize the impact of operational incidents.
• Resource Allocation: Allocating budget and resources for risk management initiatives.
• Training Programs: Designing and implementing risk management training for staff.
• Policy Development: Creating and updating risk management policies and procedures.
• Stakeholder Communication: Determining the content and frequency of risk reports and updates.
• Risk Monitoring: Choosing key risk indicators and metrics for ongoing tracking.
• Change Management: Managing risks associated with organizational changes and new projects.
Major Challenges
An Operational Risk Manager faces challenges such as adapting to evolving risks like cyber threats and regulatory changes, managing complex and interconnected operations, and ensuring compliance with shifting regulations. They must handle large volumes of data, communicate effectively with diverse stakeholders, and respond swiftly to incidents. Balancing limited resources, fostering a risk-aware culture, and integrating risk management across departments are key challenges. Additionally, they must address risks from organizational changes and technology dependencies while continuously monitoring and reporting on risk indicators.
Required Qualifications and Experience
a) Qualifications
• Bachelor’s degree in finance, Operations and Risk Management, Business Administration, Master’s degree or relevant certifications (e.g., FRM, CRM) are preferred.
• Should have experience in handling inter department projects
• Excellent Communication and Interpersonal Skills
• Excellent Microsoft Excel and Power Point Presentation skills
b) Work Experience
a. Minimum of 5+ years of experience in operational risk management, internal audit, or a related field.
b. Demonstrated experience in risk assessment, control implementation, and incident management.
Skills Keywords
• In-depth knowledge of risk management principles, methodologies, and industry standards.
• Proficiency in risk management software and tools.
• Strong analytical skills with the ability to identify trends, patterns, and potential risks.
• Excellent communication skills with the ability to convey complex information to various stakeholders.
• Proven ability to develop and deliver training programs related to risk management.
• Strong problem-solving and critical-thinking skills.
• High level of integrity and ethical standards.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with strong organizational skills.
• Ability to adapt to a fast-paced and evolving business environment.
• Willingness to travel as required for the role.

Frequently Asked Questions

Is the salary disclosed for the Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance position at Bajaj Finance?
The salary for this Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance role at Bajaj Finance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance position at Bajaj Finance located?
This Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance role at Bajaj Finance is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance role at Bajaj Finance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance role at Bajaj Finance.
How do I apply for the Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance position at Bajaj Finance?
Click the "Apply Now" button on this page. You will be redirected to Bajaj Finance's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance job at Bajaj Finance posted?
This Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance position at Bajaj Finance was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Cluster Manager - B2C Business Compliance/Senior Cluster Manager - B2C Business Compliance
Bajaj Finance
Apply for this role ↗

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