Club Lounge Agent - CP
About this role
•Greet & welcomes all guests at all times in a friendly & helpful manner using guest names at every opportunity.
•Personalized service is of utmost importance.
•Be fully aware of arrivals at Club Lounge: regular, Club Floors, ICA, and VIP guests.
•Reads communication logbooks and notice board in the beginning of each shift.
•Answer the telephone promptly using your name and department in a polite and courteous manner.
•in and out - take IDs, hand out room keys, and control and release safety deposit boxes
•Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
•Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
•Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
•Take pride in your appearance and place as a brand ambassador
•Always know what events and activities are on the day’s schedule
•Jump into other ad-hoc duties when your colleagues need your help
Frequently Asked Questions
Is the salary disclosed for the Club Lounge Agent - CP position at IHG?
The salary for this Club Lounge Agent - CP role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Club Lounge Agent - CP position at IHG located?
This Club Lounge Agent - CP role at IHG is based in Kuwait. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Club Lounge Agent - CP role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Club Lounge Agent - CP role at IHG.
How do I apply for the Club Lounge Agent - CP position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Club Lounge Agent - CP job at IHG posted?
This Club Lounge Agent - CP position at IHG was posted on Sep 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Club Lounge Agent - CP
IHG
You'll be redirected to IHG's official application page on oraclecloud.