CloudOps Engineer IV

pditechnologies· Technical Services/Hosting
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📍 Chennai📍 HyderabadFull time

About this role

PDI Technologies is looking for a CloudOps Engineer IV to join the SRE organization supporting Paylo, PDI’s payments, loyalty, and fuel-pricing product suite. This is a senior, hands-on individual-contributor role focused on keeping high-traffic, customer- and partner-facing platforms reliable, secure, and running efficiently across multi-cloud infrastructure.
 
 You will bring strong, hands-on experience across AWS, Azure, Kubernetes, Helm, Argo CD, Terraform/OpenTofu, Jenkins, and Datadog, and apply it directly — building and operating infrastructure, improving deployment pipelines, and strengthening observability. You will work under the direction of the Senior Manager, SRE, executing against the team’s reliability and infrastructure roadmap while bringing your own judgment and technical leadership to the problems in front of you.

Job Responsibilities:

    Cloud Infrastructure & Operations: 
     
  • Build, operate, and troubleshoot infrastructure across AWS and Azure in support of production workloads. 
  • Operate and maintain Kubernetes clusters, including deploying and maintaining Helm charts for the services you support. 
  • Participate in on-call rotation, respond to incidents, and drive them to resolution within your area of ownership.
  • Contribute to capacity planning, cost optimization, and resilience improvements for the systems you support.
    •  Automation & Continuous Delivery: 
     
  • Build and maintain GitOps-based deployment pipelines using Argo CD/Argo Workflows, including rollout and promotion configuration across environments. 
  • Write and maintain Infrastructure-as-Code (Terraform, OpenTofu) for the infrastructure you own, following team module standards. 
  • Build and maintain CI/CD pipelines in Jenkins, improving build/deploy automation and reliability. 
  • Support progressive delivery practices (blue-green/canary, automated rollback) for the services you support.
    •  
    Reliability & Observability:
     
  • Build and maintain Datadog dashboards, monitors, and alerts for the services you support, tuning alert thresholds to reduce noise. 
  • Contribute to defining SLIs/SLOs for your services and help track them over time. 
  • Participate in postmortems for incidents you're involved in, and follow through on assigned remediation items.
    • Collaboration & Mentorship:
     
  • Partner with engineers across the SRE team and with product engineering teams to troubleshoot issues and improve system design. 
  • Share knowledge with and mentor less-experienced engineers on the team (CloudOps Engineer I III) on cloud infrastructure, Kubernetes, and CI/CD practices. 
  • Contribute to documentation, runbooks, and onboarding materials for the systems you support. 

Required Qualifications:

  • 10+ years of experience in Cloud Operations, Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
  • Hands-on experience with AWS — you can build, troubleshoot, and operate cloud infrastructure directly. 
  • Hands-on experience with Kubernetes and Helm — deploying, operating, and troubleshooting workloads in production clusters. 
  • Hands-on experience with Argo CD/Argo Workflows for GitOps-based continuous delivery. 
  • Hands-on experience with Infrastructure as Code (Terraform, OpenTofu). 
  • Hands-on experience with Jenkins and Rancher for CI/CD pipeline development and maintenance. 
  • Hands-on experience with Datadog (or equivalent observability platform), including building dashboards, monitors, and alerts. 
  • Experience participating in an on-call rotation and responding to production incidents. 
  • Strong communication skills and the ability to work effectively across teams. 

Preferred Qualifications:

  • Experience supporting payments, fuel/retail, or loyalty platforms, or other systems with PCI DSS or similar compliance obligations.
  • Relevant certifications such as CKA/CKAD, AWS Certified Solutions Architect – Associate, Microsoft Certified: Azure Administrator, or HashiCorp Terraform Associate. 
  • Experience with messaging systems (Kafka/SQS/SNS) and multi-region/multi-AZ resilience patterns. 
  • Prior experience mentoring junior engineers or leading small technical initiatives. 

Behavioral Competencies:

  • Cultivates Innovation
  • Decision Quality
  • Manages Complexity
  • Drives Results
  • Business Insight 
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

Frequently Asked Questions

Is the salary disclosed for the CloudOps Engineer IV position at pditechnologies?
The salary for this CloudOps Engineer IV role at pditechnologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CloudOps Engineer IV position at pditechnologies located?
This CloudOps Engineer IV role at pditechnologies is based in Chennai, Hyderabad. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CloudOps Engineer IV role at pditechnologies full-time or part-time?
This is listed as a Full time position. It is posted as a CloudOps Engineer IV role in the Technical Services/Hosting department at pditechnologies.
Which team or department does the CloudOps Engineer IV at pditechnologies belong to?
This CloudOps Engineer IV position is part of the Technical Services/Hosting department at pditechnologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CloudOps Engineer IV position at pditechnologies?
Click the "Apply Now" button on this page. You will be redirected to pditechnologies's official application portal hosted on lever where you can submit your application directly.
When was the CloudOps Engineer IV job at pditechnologies posted?
This CloudOps Engineer IV position at pditechnologies was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
CloudOps Engineer IV
pditechnologies
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