Clinical Care Attendant - Express North Crossing - Waterloo

Overview

UnityPoint Clinic

Clinical Care Attendant

Certified Medical Assistant, EMT, Paramedic or Licensed Practical Nurse

Express North Crossing

We are seeking a motivated and patient-focused Clinical Care Attendant to join our Express Care Clinic. In this role, you will support healthcare providers in delivering efficient and high-quality care to patients seeking immediate medical attention. This is a fast-paced position that requires excellent communication skills, attention to detail, and a compassionate approach to patient care. If you thrive in a dynamic healthcare environment, we encourage you to apply.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• The role requires Certified Medical Assistant, EMT, Paramedic or LPN certification/licensure, as direct patient care is the major component of this role.

  • • Assist healthcare providers with patient examinations, treatments, and minor procedures.
    • Record vital signs, patient history, and symptoms accurately in the electronic medical record (EMR) system.
    • Prepare examination rooms, ensuring they are clean, stocked, and ready for use.
    • Administer basic treatments such as wound care, splinting, and administering injections as directed by healthcare providers.
    • Provide patients with post-visit instructions and guidance on follow-up care.
    • Assist with diagnostic tests, such as collecting lab specimens or performing EKGs, under the direction of medical staff.
    • Facilitate patient flow by ensuring timely rooming of patients and managing appointment schedules.
    • Communicate effectively with patients regarding their care and provide education on self-care and health maintenance.
    • Ensure the clinic complies with infection control protocols and maintain a safe environment for both patients and staff.
    • Support administrative tasks such as scheduling appointments, handling referrals, and answering patient inquiries.

Qualifications

• Graduate of an accredited program and current licensure/certification for your scope of practice.
  • LPN, EMT, Paramedic or CMA will be considered for this position.
• 1-2 years’ work experience in a Family Practice setting, Urgent Care, or related field required.
• BLS and Mandatory Reporter.