Clinic/Practice Assistant, Primary Care
massgeneralbrigham
Clinic/Practice Assistant, Primary Care
massgeneralbrigham· 3200 North Shore Medical Center, Inc.
About this role
Site: North Shore Medical Center, Inc.
We are seeking a full-time, 40-hour Clinic/Practice Assistant to join our busy practice. This is a fully onsite position, Monday through Friday, with 8-hour shifts staggered between 7:30 AM and 5:30 PM based on practice and team needs.
The ideal candidate will have prior healthcare administrative experience and be comfortable working in a fast-paced environment while providing exceptional support to both patients and the clinical team.
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits, including scheduling, check-in, and check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical records/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens, and/or takes messages related to prior authorizations,
-provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration, and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.OnsiteTwo Corporation Way40RegularDay (United States of America)3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
We are located at 2 Corporation Way in Peabody, MA. This practice has 26 exam rooms and offers Primary Care, Specialty Care (OBGYN, Pulmonary, Rheumatology, Cardiology, Endocrinology, Nutrition, Urology, GI), Diagnostic Testing, and Lab Draw onsite.We are seeking a full-time, 40-hour Clinic/Practice Assistant to join our busy practice. This is a fully onsite position, Monday through Friday, with 8-hour shifts staggered between 7:30 AM and 5:30 PM based on practice and team needs.
The ideal candidate will have prior healthcare administrative experience and be comfortable working in a fast-paced environment while providing exceptional support to both patients and the clinical team.
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits, including scheduling, check-in, and check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical records/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens, and/or takes messages related to prior authorizations,
-provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration, and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - preferred
Experience
Office experience 2-3 years required
Additional Job Details (if applicable)
Strongly Preferred:
- Healthcare admin experience
- Epic experience
- Ambulatory/Outpatient experience
- Primary Care experience
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Frequently Asked Questions
What is the salary for the Clinic/Practice Assistant, Primary Care role at massgeneralbrigham?
The listed salary for this Clinic/Practice Assistant, Primary Care position at massgeneralbrigham is USD 18–25. This is an Full time role.
Where is the Clinic/Practice Assistant, Primary Care position at massgeneralbrigham located?
This Clinic/Practice Assistant, Primary Care role at massgeneralbrigham is based in Peabody-MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Clinic/Practice Assistant, Primary Care role at massgeneralbrigham full-time or part-time?
This is listed as a Full time position. It is posted as a Clinic/Practice Assistant, Primary Care role in the 3200 North Shore Medical Center, Inc. department at massgeneralbrigham.
Which team or department does the Clinic/Practice Assistant, Primary Care at massgeneralbrigham belong to?
This Clinic/Practice Assistant, Primary Care position is part of the 3200 North Shore Medical Center, Inc. department at massgeneralbrigham. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Clinic/Practice Assistant, Primary Care position at massgeneralbrigham?
Click the "Apply Now" button on this page. You will be redirected to massgeneralbrigham's official application portal hosted on workday where you can submit your application directly.
When was the Clinic/Practice Assistant, Primary Care job at massgeneralbrigham posted?
This Clinic/Practice Assistant, Primary Care position at massgeneralbrigham was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Clinic/Practice Assistant, Primary Care
massgeneralbrigham · 💰 USD 18–25
You'll be redirected to massgeneralbrigham's official application page on Workday.