Clinic Administrator - Lakeview Behavioral Health

Overview

UnityPoint Health

Clinic Administrator

Behavioral Health - Lakeview

West Des Moines, IA

Monday-Friday 8AM-5PM

Full-time + benefits

We are seeking an experienced leader to manage the day-to-day operations of one or more medical office practices with a complex scope. This role is responsible for driving performance in patient access, quality, patient experience, and financial outcomes. 

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Oversee daily operations of the clinic, supervising staff and coordinating patient access, scheduling, clinical support services, and diagnostic operations. 
• Assign and monitor staff duties to ensure efficient workflows and high-quality patient care. 
• Standardize and improve procedures to increase efficiency and control costs. 
• Ensure proper maintenance of records, files, and reports in accordance with regulatory and organizational standards. 
• Manage facility operations, including equipment, supplies, vendor relationships, and inventory. 
• Recruit, hire, train, evaluate, and manage staff performance and development. 
• Approve time records and leave, maintain personnel records, and oversee staff orientation and training programs. 
• Foster effective communication with staff, providers, and patients; lead staff meetings and serve as liaison with organizational leadership. 
• Prepare financial and operational reports, develop and manage the clinic budget, and monitor revenue cycle and accounts receivable. 
• Oversee payroll reporting, purchasing, and vendor invoices to ensure financial accuracy and cost control. 
• Ensure compliance with federal, state, and local regulations and maintain policies that support regulatory readiness. 
• Promote safety, risk management, and emergency preparedness while protecting patient and organizational information.

Qualifications

Education:  

• Bachelor’s degree in business or health care management, or a related field; OR four (4) years of related health care experience in lieu of degree required. 
• Preferred: Master’s degree in business or health care management. 

Experience:  

• 5+ years of leadership experience, including process improvement required.  
• 4+ years of clinical management or equivalent healthcare management experience, including accounts receivable (billing and collections) and ICD-9/CPT coding required. 
• Preferred: 4+ years experience in personnel management, facility management, financial management, budgeting, and computer proficiency. 

License(s)/Certification(s):  

• IA/IL Child Abuse Mandatory Reporter Training in state(s) where providing care within 60 days of hire. 
• IA/IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care within 60 days of hire.