Client Success Specialist
About this role
This is a remote position.
Please note: We are not actively hiring for this position at the moment, but we are accepting applications for future openings.
This is position responsible for building and maintaining client relationships with My Amazon Guy. We want you to establish relationships, keep clients happy and fix their problems. Be a customer advocate. This can entail joining calls with clients, retaining existing clients, determining burn rates and appropriate workloads, providing monthly reports on client performance, handling client escalations and complaints. All while involving appropriate departments. You could be sending client gifts, and more.
About My Amazon Guy
My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.
Key Responsibilities
- Handles retention tickets
- Manages retention contracts
- Assist with pricing agreements and ensure the Client PM team archives clients properly
Requirements
- You should be independent, comfortable with leadership, and know-how to build a process.
- Strong organizational skills: You should be comfortable problem solving, managing projects, time management, calendar management and detail oriented
- Excellent interpersonal skills: You should be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon
Technical Requirements
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- Camera with at least 1080p resolution
Benefits
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
Frequently Asked Questions
Is the salary disclosed for the Client Success Specialist position at myamazonguy?
The salary for this Client Success Specialist role at myamazonguy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Client Success Specialist job at myamazonguy remote?
Yes, this Client Success Specialist position at myamazonguy is remote. You can work from home or anywhere in the supported regions.
Is the Client Success Specialist role at myamazonguy full-time or part-time?
This is listed as a Full time position. It is posted as a Client Success Specialist role at myamazonguy.
How do I apply for the Client Success Specialist position at myamazonguy?
Click the "Apply Now" button on this page. You will be redirected to myamazonguy's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Client Success Specialist job at myamazonguy posted?
This Client Success Specialist position at myamazonguy was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Success Specialist
myamazonguy
You'll be redirected to myamazonguy's official application page on zohorecruit.