Client Success Manager

We’re looking for someone to join our dynamic team in Hong Kong on a part-time basis. Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we’re looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us. Client Relationship & Account Management: • Attract and engage new clients via phone, email, and in-person meetings • Maintain and develop existing client relationships • Support contract negotiation and onboarding of new clients • Act as a point of contact and account manager for assigned clients • Assist with organising and hosting client social and networking events • Provide ongoing support to the Directors as required Office & Administrative Support: • Coordinate teacher cover and short-term staffing support for clients • Assist with visa applications and liaise with immigration departments • Prepare, arrange, and file documentation (digital and physical) • Maintain organised company records using Google Drive and internal systems • Support school tenders and general ad-hoc office tasks • Prepare invoices, track expenses, and support basic finance administration • Provide day-to-day support to the business and teaching staff Requirements • Bachelor’s degree in any discipline • Experience in administration, office support, or client-facing roles • Highly organised with strong attention to detail • Confident multitasker with a proactive, can-do attitude • Bubbly, energetic personality • Proficient in Microsoft Office and Google Workspace • Fluent in English and Cantonese (Mandarin is a plus) • Holds a valid Hong Kong work visa Benefits • Competitive salary • Flexible, part-time working hours • Hybrid working setup (home and office) • Opportunity to grow within a supportive and expanding education business