Accounting Associate
shunnarahcareers
Bilingual Client Services Representative
shunnarahcareers· Legal Assistants
About this role
Why Work For Us
Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.
At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you’re looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!
What We Value
- Client Commitment
- Integrity
- A Will to Win
- Teamwork
- Personal Accountability
- Passion
We are seeking dedicated and detail-oriented Bilingual Client Services Representative to join our team. In this role, you will be the first point of contact for our clients, guiding them through the initial stages of their cases and ensuring they receive exceptional service.
What You'll Do:
- Client Engagement: Promptly contact clients upon receiving live transfers from our intake department.
- Appointment Coordination: Schedule treatment appointments within 24 hours and follow up to confirm attendance.
- Documentation: Request and file police reports, initiate claims, and send Letters of Representation (LOR) to insurance companies.
- Case Management: Maintain organized case files for 2-3 weeks, ensuring all necessary actions are completed efficiently.
- Promotion: Effectively communicate and promote the firm's services to all clients.
What You Need:
- Language Skills: Bilingual proficiency (Spanish/English) is strongly preferred.
- Customer Support Background: strong track record of providing top tier customer service is required.
- Communication: Strong verbal and written communication skills.
- Organizational Skills: Ability to handle multiple tasks efficiently and maintain organized case files.
- Tech-Savvy: Proficiency in Microsoft Office (2 years required) and familiarity with FileVine or other case management systems (preferred).
- Communication Skills: Excellent verbal and written communication skills are essential for this role.
What You Get:
- A Great Role: Full-time position (40 hrs a week) with opportunities to grow and make a significant impact.
- Comprehensive Benefits: Dental, vision, and health insurance available, plus supplemental insurance and paid time off.
- A Supportive Environment: Join a team that values collaboration, innovation, and your professional growth.
- Competitive Pay: $25/hour - non-negotiable, non-commission.
Ready to make a difference and advance your career? Apply now and become a vital part of our dedicated team!
Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email careers@asilpc.com.
Frequently Asked Questions
What is the salary for the Bilingual Client Services Representative role at shunnarahcareers?
The listed salary for this Bilingual Client Services Representative position at shunnarahcareers is USD 25+. This is an full-time role.
Where is the Bilingual Client Services Representative position at shunnarahcareers located?
This Bilingual Client Services Representative role at shunnarahcareers is based in Birmingham, AL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Bilingual Client Services Representative at shunnarahcareers belong to?
This Bilingual Client Services Representative position is part of the Legal Assistants department at shunnarahcareers. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Client Services Representative position at shunnarahcareers?
Click the "Apply Now" button on this page. You will be redirected to shunnarahcareers's official application portal hosted on greenhouse where you can submit your application directly.
When was the Bilingual Client Services Representative job at shunnarahcareers posted?
This Bilingual Client Services Representative position at shunnarahcareers was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Bilingual Client Services Representative
shunnarahcareers · 💰 USD 25+
You'll be redirected to shunnarahcareers's official application page on Greenhouse.