Client Services Coordinator
custominterface
Client Services Coordinator
apog· Apogee Architectural Metals
About this role
Apogee Architectural Metals
Position Summary
The Client Services Coordinator I acts as the primary contact for inputting client orders into the company database to be used by production. The essential duties outlined below may vary based on location or brand.
Key Responsibilities
Order Processing
- Accurately inputting client orders, including material types, quantities, exposures, services, and client information, into the company's database.
- Processing incoming orders, handed off from Client Services Representative, ensuring all information is complete and accurate.
- Checking product availability, and allocating of Linetec Managed Inventory when applicable, ensuring orders can be completed promptly.
- Verifying pricing and applying any applicable discounts to orders.
- Maintaining detailed and organized records of all orders and related transactions.
- Identifying and resolving issues that may arise during the order processing cycle.
Communication
- Communicating with internal teams (Client Services Representatives, Receiving, and Scheduling) to resolve order-related issues.
- Collaborating with other departments, such as production, Scheduling, and receiving to ensure smooth order processing.
Experience & Skills
Education:
- High School Diploma, required.
- Associate degree or equivalent work experience, preferred.
Experience:
- Minimum of 1 year of customer service experience, preferred.
- Proficient with order entry processes and software, preferred
Required Skills:
- Fast, accurate data entry skills.
- Time management, organization, and planning.
- Strong verbal and written communication skills.
- Strong math skills are required for price reconciliation and calculating exposures.
- Problem-solving, troubleshooting, and decision-making.
- Experience with Microsoft Office.
- Regular/dependable attendance.
- Flexibility of work hours, including overtime.
Work Environment/Travel Requirements
- Occasional travel related to other sites /corporate.
- Extended periods of office work on a computer and in team meetings.
Physical Requirements
- Ability to work in an office environment, with occasional trips to manufacturing.
- Lift up to 10 lbs.
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Frequently Asked Questions
Is the salary disclosed for the Client Services Coordinator position at apog?
The salary for this Client Services Coordinator role at apog is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Coordinator position at apog located?
This Client Services Coordinator role at apog is based in Wausau, WI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services Coordinator role at apog full-time or part-time?
This is listed as a Full time position. It is posted as a Client Services Coordinator role in the Apogee Architectural Metals department at apog.
Which team or department does the Client Services Coordinator at apog belong to?
This Client Services Coordinator position is part of the Apogee Architectural Metals department at apog. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Coordinator position at apog?
Click the "Apply Now" button on this page. You will be redirected to apog's official application portal hosted on workday where you can submit your application directly.
When was the Client Services Coordinator job at apog posted?
This Client Services Coordinator position at apog was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Coordinator
apog
You'll be redirected to apog's official application page on Workday.