Client Service Liaison

Altius Group· Executive Health Solutions by Altius
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📍 Darlinghurst, New South Wales, AustraliaPart time

About this role

About us

As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a full time motivated Client Services Liaison to work in our Health Assessment Centre located in Darlinghurst.

Your new role:

Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison, you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment. This is a 3 day a week role working Monday & Tuesday, with flexibility for the third day

Key Responsibilities

  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
  • Provide a welcoming and supportive experience for clients during their clinic visits.
  • Welcome clients with a light breakfast before their assessments ensuring they start their experience on a positive note. You will also ensure the space remains tidy and ready for the next client
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle incoming phone calls and respond to client inquiries.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organize and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.

What you'll bring

  • Experience in appointment scheduling or reception, ideally within a medical or allied health environment
  • Polished written and verbal communication, with confidence dealing with senior executives
  • Strong attention to detail and ability to manage multiple appointment types
  • A proactive, customer-focused mindset
  • Confidence using booking systems, Excel, and document management tools

Why You’ll Love Working With Us

  • Small Clinic, Big Vibes: Be part of a close-knit, supportive team
  • Performance Rewards: Team-based KPI incentives (gift cards and bonuses)
  • Learning & Development: Annual education allowance
  • Positive Culture: Regular team activities and a genuinely friendly workplace
  • Career Pathways: Opportunities to grow within the Altius Group

Join a dynamic, forward-thinking preventative health company where you’ll be part of a fun, energetic team at our vibrant Darlinghurst clinic. We’re all about support, and celebrating achievements, and you’ll get plenty of that here! From hands-on training to career development opportunities, we’re ready to help you thrive.

Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

Frequently Asked Questions

Is the salary disclosed for the Client Service Liaison position at Altius Group?
The salary for this Client Service Liaison role at Altius Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Liaison position at Altius Group located?
This Client Service Liaison role at Altius Group is based in Darlinghurst, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Liaison role at Altius Group full-time or part-time?
This is listed as a Part time position. It is posted as a Client Service Liaison role in the Executive Health Solutions by Altius department at Altius Group.
Which team or department does the Client Service Liaison at Altius Group belong to?
This Client Service Liaison position is part of the Executive Health Solutions by Altius department at Altius Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Liaison position at Altius Group?
Click the "Apply Now" button on this page. You will be redirected to Altius Group's official application portal hosted on workable where you can submit your application directly.
When was the Client Service Liaison job at Altius Group posted?
This Client Service Liaison position at Altius Group was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Service Liaison
Altius Group
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