Client Relationship Representative (Field-Based) - Barcelona

Viva.com· Direct Sales
📍 Barcelona, Catalonia, SpainFull time

About this role

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 29 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Role Overview: As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants on field.

Key Responsibilities:

  • Promote the company services by visiting clients’ premises;
  • Assist merchants with verification and activation processes;
  • Monitor and analyze portfolio performance;
  • Provide in-person support and consultation for existing customers;
  • Engage in both system-scheduled and self-initiated activities;
  • Ensure new merchants in the assigned portfolio complete registration;
  • Support existing merchants in maintaining active usage;
  • Escalate issues by opening cases for problems beyond their resolution scope;
  • Present product features and benefits to clients in a compelling manner;
  • Travel to meet clients and attend industry events.
  • 2+ years of experience in business development within a fast-paced environment preferably a financial services institution or payments;
  • Understanding of financial products / services features and advantages;
  • Experience in working with Customer Relationship Management (CRM) systems;
  • Outstanding negotiation skills;
  • Strong organizational and diary management skills;
  • Resiliency and the ability to handle objections;
  • The ability to deal with a diverse client base;
  • Computer literacy & tech mindset;
  • Fluent in English and Spanish. 
  • Permanent contract via an Employer of Record (EOR).
  • An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
  • A comprehensive benefits package in addition to salary (allowances, group medical plan coverage, etc).
  • The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
  • The opportunity to work at an international fintech company with strong cultural diversity.

Frequently Asked Questions

Is the salary disclosed for the Client Relationship Representative (Field-Based) - Barcelona position at Viva.com?
The salary for this Client Relationship Representative (Field-Based) - Barcelona role at Viva.com is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Relationship Representative (Field-Based) - Barcelona position at Viva.com located?
This Client Relationship Representative (Field-Based) - Barcelona role at Viva.com is based in Barcelona, Catalonia, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Relationship Representative (Field-Based) - Barcelona role at Viva.com full-time or part-time?
This is listed as a Full time position. It is posted as a Client Relationship Representative (Field-Based) - Barcelona role in the Direct Sales department at Viva.com.
Which team or department does the Client Relationship Representative (Field-Based) - Barcelona at Viva.com belong to?
This Client Relationship Representative (Field-Based) - Barcelona position is part of the Direct Sales department at Viva.com. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Relationship Representative (Field-Based) - Barcelona position at Viva.com?
Click the "Apply Now" button on this page. You will be redirected to Viva.com's official application portal hosted on workable where you can submit your application directly.
When was the Client Relationship Representative (Field-Based) - Barcelona job at Viva.com posted?
This Client Relationship Representative (Field-Based) - Barcelona position at Viva.com was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.