Client Care Manager
rainfocus· Leadership
About this role
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Client Care Manager.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our amazing teams serve Fortune 500 companies like Adobe, Cisco, IBM and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our industry leading platform at events around the world. Come be a part of a company that is changing the market! — it will be challenging, fun and exciting!
About the Role
This role will lead our Customer Support team to deliver a best-in-class support experience for customers, partners, and internal stakeholders. As the Client Care Manager you will lead a talented and dedicated team of analysts to deliver on our client support strategy across all regions, tiers, and and channels, including case and chat support to our growing client base. You will work closely with our implementation, operations and development teams to provide a reliable, consistent and positive experience for our clients.
Frequently Asked Questions
Is the salary disclosed for the Client Care Manager position at rainfocus?
The salary for this Client Care Manager role at rainfocus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Care Manager position at rainfocus located?
This Client Care Manager role at rainfocus is based in Any State. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Care Manager role at rainfocus full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Care Manager role in the Leadership department at rainfocus.
Which team or department does the Client Care Manager at rainfocus belong to?
This Client Care Manager position is part of the Leadership department at rainfocus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Care Manager position at rainfocus?
Click the "Apply Now" button on this page. You will be redirected to rainfocus's official application portal hosted on lever where you can submit your application directly.
When was the Client Care Manager job at rainfocus posted?
This Client Care Manager position at rainfocus was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Care Manager
rainfocus
You'll be redirected to rainfocus's official application page on Lever.