Swim Instructor - Kanata
theaqualife
Client Care and Sales Representative
theaqualife· Client Care
About this role
Remote
Schedule: Sunday–Thursday | 9:00 AM–5:00 PM
Thrive in a Fast-Paced, High-Volume Call Environment?
This role is for someone who enjoys staying busy, moves quickly between conversations, and feels energized by a high volume of outbound calls and emails.
At Aqua Life Swim Academy, our Client Care & Sales team speaks with families who are actively looking to register for swim lessons. This is a phone-heavy, high-pace role where efficiency, accuracy, and professionalism matter.
If you like structure, momentum, and a steady flow of calls, you’ll do well here.
What You’ll Be Doing
- Handle a high volume of outbound/inbound calls, emails, and online inquiries
- Speak with clients, assess needs, and recommend appropriate swim programs
- Convert inquiries into registrations in a clear and professional manner
- Follow up on incomplete registrations and warm leads
- Manage client accounts, schedule changes, and general questions
- Accurately document interactions in our CRM (GoHighLevel / Google Workspace)
- Work closely with operations to ensure a smooth client experience
This Role Is NOT For You If:
- You prefer slow-paced or low-volume work
- You dislike being on the phone most of the day
- You struggle with multitasking or staying focused under pressure
This Role IS a Great Fit If:
- You thrive in high-volume, fast-moving environments
- You are confident and clear on the phone
- You stay organized while handling multiple tasks
- You work well with structure, processes, and schedules
- You are dependable, punctual, and accountable
What We’re Looking For
- Very strong verbal and written communication skills
- Experience in call-center, client care, or sales roles (preferred)
- Comfort handling back-to-back calls and inquiries
- Attention to detail and accurate data entry
- Ability to work Sunday–Thursday | 9:00 AM–5:00 PM
Why Join Aqua Life Swim Academy
- Meaningful work helping families access life-saving swim skills
- Warm inbound inquiries (no cold calling)
- Clear systems, scripts, and support
- Professional, respectful, and fast-paced team environment
- Fully remote role with consistent hours
- Opportunity for advancement
Frequently Asked Questions
Is the salary disclosed for the Client Care and Sales Representative position at theaqualife?
The salary for this Client Care and Sales Representative role at theaqualife is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Client Care and Sales Representative job at theaqualife remote?
Yes, this Client Care and Sales Representative position at theaqualife is remote, with team members based in Remote, Remote, Ontario, Canada. You can work from home or anywhere in the supported regions.
Is the Client Care and Sales Representative role at theaqualife full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Care and Sales Representative role in the Client Care department at theaqualife.
Which team or department does the Client Care and Sales Representative at theaqualife belong to?
This Client Care and Sales Representative position is part of the Client Care department at theaqualife. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Care and Sales Representative position at theaqualife?
Click the "Apply Now" button on this page. You will be redirected to theaqualife's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Care and Sales Representative job at theaqualife posted?
This Client Care and Sales Representative position at theaqualife was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Care and Sales Representative
theaqualife
You'll be redirected to theaqualife's official application page on bamboohr.