Client Associate
citi
Client Associate
citi· 11191 Citibank Europe plc Luxembourg
About this role
We are seeking a Client Associate to join our Luxembourg team, the successful candidate will provide excellent client service in partnership with the Bankers supporting our Dutch and Belgian Citi Private Bank Clients.
The role offers significant growth opportunities, enhancing expertise in managing Citi Private Bank clients, while gaining advanced knowledge in financial products and services and regulatory requirements.
The role provides a unique opportunity to be part of a dynamic team and learn from experienced and successful bankers and investment advisors.
Key Responsibilities
Provide excellent client experience
- Exceed client expectations by thoroughly understanding their problems and providing creative solutions.
- Partner with Bankers and maintain close contact with clients to develop comprehensive understanding of client needs.
- Support the Bankers with prospecting activities and deepening of existing client relationships.
- Provide sales support to the Bankers and work closely with product specialists and transaction support teams to implement client decisions and ensure effective after-sales follow-up.
- Work with On-Boarding and Client Services teams to facilitate account opening, transactions, cash management, account maintenance, investments and liaise with clients to ensure the completion of required documentation.
Secure Compliance & Processing
- Ensure compliance with all legal and regulatory requirements.
- Appropriately assess risk when making business decisions and servicing clients, escalating, managing and reporting any risk or control issues.
- Maintain highest standards of confidentiality and trustworthiness in handling sensitive client information.
- Identify ways to streamline internal processes for greater efficiency.
- Monitor and adapt to changes in business processes and policies.
Experience & Qualifications:
- Bachelor's/University degree or equivalent experience
- Experience in a front office environment dealing directly with clients
- Experience in a private banking support role.
- A sound understanding of processing within a complex systems environment
- Knowledge of Investments, banking and credit products
- Ability to manage relationships both internal and external. Ability to multi-task
Skills:
- Strong analytical and communication (written and verbal) skills
- Pro-active and driven with the initiative to identify and solve problems
- Ability to work under pressure and adapt to ambiguity & change
- Ability to challenge status quo and continuously optimize processes and tasks within own area of responsibility
- Attention to detail and accuracy
- Team spirit, being able to support colleagues when needed.
- Language requirements: English
CEP-Fitness and Probity Regime (CFs and PCFs)
Overview:
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.
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Job Family Group:
Private Client Coverage------------------------------------------------------
Job Family:
Private Banker Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
€84,000.00 - €126,000.00------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Frequently Asked Questions
What is the salary for the Client Associate role at citi?
The listed salary for this Client Associate position at citi is EUR 84K–126K. This is an Full time role.
Where is the Client Associate position at citi located?
This Client Associate role at citi is based in Bertrange Luxembourg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Associate role at citi full-time or part-time?
This is listed as a Full time position. It is posted as a Client Associate role in the 11191 Citibank Europe plc Luxembourg department at citi.
Which team or department does the Client Associate at citi belong to?
This Client Associate position is part of the 11191 Citibank Europe plc Luxembourg department at citi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Associate position at citi?
Click the "Apply Now" button on this page. You will be redirected to citi's official application portal hosted on workday where you can submit your application directly.
When was the Client Associate job at citi posted?
This Client Associate position at citi was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Associate
citi · 💰 EUR 84K–126K
You'll be redirected to citi's official application page on Workday.