Client Account Representative

alphabeinsightinc· Management
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📍 Baton Rouge📍 Baton Rouge, LA, United States📍 LA📍 usFull time💰 USD 50K–55K

About this role

Company Description

Lumina Agency INC is a growing, client-focused organization committed to delivering exceptional service and building strong, lasting business relationships. Our team values professionalism, clear communication, collaboration, and continuous development.

We believe great client experiences begin with great people. We provide a supportive, professional environment where motivated individuals can strengthen their skills, take on new responsibilities, and build meaningful career paths as the company continues to grow.

Job Description

Lumina Agency INC is seeking a motivated and professional Client Account Representative to join our Baton Rouge team.

In this role, you will serve as an important point of contact between the company and its clients, helping ensure accounts receive attentive service, clear communication, and effective support. You will work closely with clients to understand their needs, assist with account-related requests, maintain accurate information, and contribute to long-term client satisfaction.

The ideal candidate is personable, organized, dependable, and comfortable communicating with a variety of people in a professional environment.

Responsibilities

  • Build and maintain positive relationships with assigned clients
  • Serve as a primary point of contact for client questions and account needs
  • Provide professional, timely, and accurate client support
  • Assist clients with services, account updates, and general inquiries
  • Identify client needs and communicate appropriate solutions
  • Maintain accurate and organized client account information
  • Follow up with clients to ensure satisfaction and address outstanding needs
  • Coordinate with internal teams to help resolve client requests efficiently
  • Support client retention by delivering a consistent and positive experience
  • Participate in team meetings, training, and professional development activities
  • Maintain a strong understanding of company services and client processes
  • Contribute to team and company performance goals

Qualifications

  • Strong verbal and written communication skills
  • Professional and confident interpersonal abilities
  • Customer-focused mindset with strong relationship-building skills
  • Excellent organization and time-management abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Comfortable working independently and collaboratively as part of a team
  • Detail-oriented with a commitment to accuracy and follow-through
  • Positive, adaptable, and motivated to learn
  • Basic computer and administrative skills
  • Ability to communicate professionally with clients and colleagues

Additional Information

  • Competitive salary of $50,000 – $55,000 per year
  • Full-time employment
  • Career growth and advancement opportunities
  • Professional development and ongoing training
  • Opportunities to strengthen communication, account management, and client relations skills
  • Supportive and collaborative team environment
  • Hands-on experience working directly with clients and business accounts
  • Opportunities to take on additional responsibilities as you grow within the company
  • Performance-focused environment that recognizes initiative and professional development

Frequently Asked Questions

What is the salary for the Client Account Representative role at alphabeinsightinc?
The listed salary for this Client Account Representative position at alphabeinsightinc is USD 50K–55K. This is an Full time role.
Where is the Client Account Representative position at alphabeinsightinc located?
This Client Account Representative role at alphabeinsightinc is based in Baton Rouge, Baton Rouge, LA, United States, LA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Account Representative role in the Management department at alphabeinsightinc.
Which team or department does the Client Account Representative at alphabeinsightinc belong to?
This Client Account Representative position is part of the Management department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Account Representative job at alphabeinsightinc posted?
This Client Account Representative position at alphabeinsightinc was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Account Representative
alphabeinsightinc · 💰 USD 50K–55K
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