Client Account Manager

sohodragon· Operations
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📍 Ahmedabad, GJ, IndiaFULL TIME
HR operationsClient Managementpeople managementclient account managementperformance management

About this role

We are looking for a dynamic professional who excels in both client account management and employee engagement. You will manage key client relationships while actively supporting and engaging employees deployed on the account to ensure high satisfaction and performance.

Key Responsibilities: -
➡️ Build and manage strong client relationships as the primary point of contact
➡️ Drive account performance, delivery metrics, and identify growth opportunities
➡️ Conduct regular connects with employees across shifts to boost engagement and address concerns
➡️ Partner with HR & delivery teams on employee lifecycle activities, performance discussions, engagement, and well-being initiatives
➡️ Ensure operational excellence, timely issue resolution, and contract compliance

Requirements:
➡️ 5–7 years in Account Management with HR/employee management exposure
➡️ Strong stakeholder management skills with the ability to build relationships across clients, employees, and internal teams.
➡️ Good understanding of employee engagement, performance management, and workforce management practices.
➡️ Ability to work UK Shift (2:30 PM to 12:30 AM IST) (Tue–Sat)
➡️ Proficiency in MS Office and CRM tools and reporting dashboards.
➡️ Strong communication, problem-solving, and relationship management skills.

This role provides an excellent opportunity to expand responsibilities across multiple client accounts while gaining exposure to account management, employee experience, stakeholder management, and business operations, paving the way for future leadership roles.

Shift Timings: 02:30 PM to 12:30 AM IST (Tue-Sat)
Work Model: WFO Only

Frequently Asked Questions

Is the salary disclosed for the Client Account Manager position at sohodragon?
The salary for this Client Account Manager role at sohodragon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Account Manager position at sohodragon located?
This Client Account Manager role at sohodragon is based in Ahmedabad, GJ, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Account Manager role at sohodragon full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Client Account Manager role in the Operations department at sohodragon.
Which team or department does the Client Account Manager at sohodragon belong to?
This Client Account Manager position is part of the Operations department at sohodragon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Account Manager position at sohodragon?
Click the "Apply Now" button on this page. You will be redirected to sohodragon's official application portal hosted on keka where you can submit your application directly.
When was the Client Account Manager job at sohodragon posted?
This Client Account Manager position at sohodragon was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Account Manager
sohodragon
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