Clearing and Settlement Analyst, AS
About this role
Job Description:
Job Title: Clearing and Settlement Analyst, AS
Location: Bangalore, India
Role Description
An Associate is responsible for the effective day to day management of the production and process of Trade Services Business.
Incumbent can be placed in any of the Trade Services Process and should possess complete knowledge of their core and cross trained process which can be Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation.
You are responsible for ensuring that functions are fulfilled to agreed standards and timescales using appropriate tools and techniques. It includes facilitating efficient and effective MIS Reporting and Exception Handling.
This role is focused on providing support to the Manager and will act as a point of reference for team members, management and other concerned parties.
The role involves a strong element of team support, interpersonal, management and customer relations’ skills. Excellent personal organisation and prioritisation skills are required with the ability to adapt to changing demands and priorities.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
The jobholder is responsible for
Domain knowledge of the processes. Should be completely involved in daily production.
Reporting to the client and the management
Timely escalations of exceptional issues to internal management
Ensuring that service levels are met and strive to exceed service levels
Coordinating with the training team and Senior team members to ensure that all documentation, processes and procedures are accurate and up to date and ensure that all staff are aware of these and follow them
Planning and managing training and ensure staff are adequately trained
Ensuring ongoing coaching of team members and ensure personal development plans are in place for all team leaders and members
Ensuring productivity processes are robust and strive to improve productivity
Managing the quality control process within the team, ensure adherence to quality concepts and drive a process of continuous improvement in quality
Monitoring, measuring and reporting on operational issues, opportunities and development plans and achievements within agreed formats and timescales
Promoting awareness of the Escalation Matrix within the team and ensure adherence of the same
Owning the allocation and prioritization of all work. Review and reallocate work as necessary.
The jobholder will strive to deliver on these responsibilities
Through an active demonstration of the company values in behaviour and attitude
By building supportive relationships with his peers and colleagues
By continually up-grading domain knowledge
By understanding the business of the company and the related market dynamics
By exhibiting discipline on a personal level as well as a professional level
By actively managing related risks and anticipating change
By demonstrating pride in the company brand
Your skills and experience
Qualifications (describe the qualifications considered essential to do the job, e.g., Chartered Accountancy, MBA, etc)
Graduate / Postgraduate
Skills & Work Experience (describe the skills and experience considered essential to do the job)
Good communication skills (English and German language specialist)
Computer literate
Ability to prioritize work
Proactive team player
Problem solving capabilities
Eye for detail
High interpersonal skills
Service excellence oriented
People Management
Key Performance Indicators:
Ensuring that the performance indicators as mentioned in the service level agreement for all the processes are met.
Meet and exceed timelines targets on a consistent basis.
Meet and exceed quality targets on a consistent basis
To ensure that the queries are raised within the stipulated TAT
Create and maintain MIS sheet
To provide process improvement suggestion
To conduct quality checks
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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