Claims Representative
solera
Claims Representative
solera· 7550 Sachcontrol GmbH
About this role
About the Role
We are looking for a Claims Handler / Legal Administrative Specialist to support the efficient handling of insurance claims in a dynamic service environment. In this role, you will manage communication with all parties involved in a claim, review and assess cases independently, settle justified claims, and defend against unjustified claims. The position is suited to candidates with a background in insurance, finance, law, or a comparable field, ideally with prior experience in motor and/or property claims handling.
Key Responsibilities
Handle written and telephone correspondence with all parties involved in claims cases.
Independently process and resolve claims in a timely and professional manner.
Assess coverage, liability, and claim validity based on available documentation and case details.
Settle justified claims and support the rejection or defense of unjustified claims.
Maintain accurate case records and ensure high-quality documentation.
Work closely with internal colleagues and external stakeholders to deliver strong customer service.
Contribute to a collaborative, service-oriented team culture.
Candidate Profile
Completed training or qualification in insurance, finance, law, or a comparable field.
Previous experience in claims handling, ideally in motor and/or property insurance.
Strong communication skills and sound negotiation ability.
Very good command of German, written and spoken.
Empathy and a strong customer-service mindset.
Independent, careful, and proactive way of working.
Team-oriented with a positive and open approach to work.
What Success Looks Like
Claims are handled accurately, professionally, and within required timelines.
Customers and stakeholders receive clear, solution-oriented communication.
Legitimate claims are resolved efficiently, while unjustified claims are challenged appropriately.
Documentation quality is high and supports sound decision-making.
The role contributes to service quality, operational reliability, and customer satisfaction.
Frequently Asked Questions
Is the salary disclosed for the Claims Representative position at solera?
The salary for this Claims Representative role at solera is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Representative position at solera located?
This Claims Representative role at solera is based in Dresden. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Representative role at solera full-time or part-time?
This is listed as a Full time position. It is posted as a Claims Representative role in the 7550 Sachcontrol GmbH department at solera.
Which team or department does the Claims Representative at solera belong to?
This Claims Representative position is part of the 7550 Sachcontrol GmbH department at solera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Claims Representative position at solera?
Click the "Apply Now" button on this page. You will be redirected to solera's official application portal hosted on workday where you can submit your application directly.
When was the Claims Representative job at solera posted?
This Claims Representative position at solera was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Claims Representative
solera
You'll be redirected to solera's official application page on Workday.