Underwriter
berkley
Claims Operations Associate
berkley· Claims
About this role
Company Details
With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.
All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.
For further information about Key Risk please visit www.KeyRisk.com
The company is an equal opportunity employer.
Responsibilities
Key Risk is looking for an enthusiastic Claims Associate professional who will be responsible for the management of low exposure workers’ compensation claims. The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary
Key functions include but are not limited to the following:
• Maintain good lines of communication with employers, adjusters, and providers• Discuss with an employer, issues relative to an injured workers’ return to work status• Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only• Timely and accurately reserve for medical only claims assigned• Document relevant written and oral communication received relative to medical-only claims in the log notes• Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued• Assist in the management of communication of the unit with customers, providers and injured employees• Enter medical notes into claim log as required• Index images as neededIdentify potential subrogation claims and notify appropriate supervisor
Qualifications
Education Requirement
• BA/BS DegreeQualifications:
Include necessary skills/experience and core competencies required
• 0-2 years of workers compensation claims experience• Adjuster license strongly desired or ability to obtain license within six months• Knowledge of appropriate insurance principles and laws of workers’ compensation, preferably jurisdiction specific. • Strong verbal and written communication• Strong interpersonal, time management and organizational skills. • Strong negotiation skills. • Proven critical thinking skills that demonstrates analysis/judgment and sound decision making with focus on attention to detail. • Ability to perform with a sense of urgency. • Ability to work both independently and within a team environment. • Ability to travel for business purposes, approximately less than 10%.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employmentSponsorship Details
Sponsorship not Offered for this RoleResponsibilities
Key Risk is looking for an enthusiastic Claims Associate professional who will be responsible for the management of low exposure workers’ compensation claims. The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary
Key functions include but are not limited to the following:
• Maintain good lines of communication with employers, adjusters, and providers
• Discuss with an employer, issues relative to an injured workers’ return to work status
• Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only
• Timely and accurately reserve for medical only claims assigned
• Document relevant written and oral communication received relative to medical-only claims in the log notes
• Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued
• Assist in the management of communication of the unit with customers, providers and injured employees
• Enter medical notes into claim log as required
• Index images as needed
Identify potential subrogation claims and notify appropriate supervisor
Frequently Asked Questions
Is the salary disclosed for the Claims Operations Associate position at berkley?
The salary for this Claims Operations Associate role at berkley is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Operations Associate position at berkley located?
This Claims Operations Associate role at berkley is based in High Point, NC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Operations Associate role at berkley full-time or part-time?
This is listed as a OTHER position. It is posted as a Claims Operations Associate role in the Claims department at berkley.
Which team or department does the Claims Operations Associate at berkley belong to?
This Claims Operations Associate position is part of the Claims department at berkley. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Claims Operations Associate position at berkley?
Click the "Apply Now" button on this page. You will be redirected to berkley's official application portal hosted on icims where you can submit your application directly.
When was the Claims Operations Associate job at berkley posted?
This Claims Operations Associate position at berkley was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Claims Operations Associate
berkley
You'll be redirected to berkley's official application page on icims.