Cisco Telephony Specialist (Onsite)

Gramian Consulting Groupยท Talent Solutions
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๐Ÿ“ Getafe, Community of Madrid, SpainContract

About this role

About Gramian

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

Role Overview

Our client operates in the telecommunications sector, focusing on unified communications solutions and services.

We are seeking a skilled Unified Communications Engineer to lead and implement Cisco Telephony and Videoconferencing projects. The ideal candidate will have extensive experience in the Cisco environment, particularly with telephony and video conferencing systems. Responsibilities include managing major incidents, ensuring effective problem management, and updating technical documentation. You will also be responsible for skill transfer to technicians and responding to customer requests in collaboration with the team leader.

CONTRACT: short-term contract (up to 1 year)

LOCATIONS: On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom

PROCESS: intro call + 2-step client interview process

Responsibilities

  • Lead and implement Cisco Telephony and Videoconferencing projects.
  • Assist operational teams with complex incident resolution.
  • Manage major incidents including qualification and resolution.
  • Conduct problem management and root cause analysis.
  • Transfer skills to technicians and engineers.
  • Respond to customer requests in coordination with the team leader.
  • Update technical documentation (HLD & LLD).
  • Perform hardware and configuration tests.
  • Minimum 4 years of experience in a CISCO environment.
  • Strong knowledge of Cisco telephony (CUCM, Unity Connection, Jabber).
  • Experience with Cisco video conferencing systems (CMS, TMS).
  • Proficient in SIP/H323 protocols.
  • Familiarity with VMware suite v7/v8.
  • Knowledge of WAN/LAN networks and security.
  • Good command of English (read, spoken, written).
  • Systems administration experience is a plus.

Frequently Asked Questions

Is the salary disclosed for the Cisco Telephony Specialist (Onsite) position at Gramian Consulting Group?
The salary for this Cisco Telephony Specialist (Onsite) role at Gramian Consulting Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cisco Telephony Specialist (Onsite) position at Gramian Consulting Group located?
This Cisco Telephony Specialist (Onsite) role at Gramian Consulting Group is based in Getafe, Community of Madrid, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cisco Telephony Specialist (Onsite) role at Gramian Consulting Group full-time or part-time?
This is listed as a Contract position. It is posted as a Cisco Telephony Specialist (Onsite) role in the Talent Solutions department at Gramian Consulting Group.
Which team or department does the Cisco Telephony Specialist (Onsite) at Gramian Consulting Group belong to?
This Cisco Telephony Specialist (Onsite) position is part of the Talent Solutions department at Gramian Consulting Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cisco Telephony Specialist (Onsite) position at Gramian Consulting Group?
Click the "Apply Now" button on this page. You will be redirected to Gramian Consulting Group's official application portal hosted on workable where you can submit your application directly.
When was the Cisco Telephony Specialist (Onsite) job at Gramian Consulting Group posted?
This Cisco Telephony Specialist (Onsite) position at Gramian Consulting Group was posted on Sep 12, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Cisco Telephony Specialist (Onsite)
Gramian Consulting Group
Apply for this role โ†—

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