Chief Concierge
Marriott US and Can Campus
Chief Concierge
minor· Rak Properties PJSC
About this role
Job Location:
Anantara Mina Al Arab Ras Al Khaimah ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.
Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.
- Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements
- Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of interest to guests
- Recommends first and foremost the hotel’s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)
- Ensures the lobby is always kept in an orderly fashion
- Prepares efficient work and vacation schedules for Concierge, Doorman, and Bell Services, taking into consideration project occupancy and forecasts and large group movements
- Ensures that all Concierge, Doormen, Valet, and Bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- Handle problems associated with guests and liaised with department heads or executive management in the absence of the Director of Operations
- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through on-the-job training
- Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs
- Conducts probation and formal performance appraisal discussions; coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
- Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous, efficient, and professional manner commensurate the hotel brand.
Qualifications:
- Strong Concierge and Front Office skills and knowledge.
- Minimum 2 years at a management level of a luxury hotel.
- Possesses good computer and property management system skills.
- Excellent communication skills in English – oral and written. Knowledge of local and foreign languages is an advantage.
- Outstanding guest relations skills.
- Les Clefs d’Or certification is a must.
- Able to work a flexible schedule, including weekends and holidays
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Frequently Asked Questions
Is the salary disclosed for the Chief Concierge position at minor?
The salary for this Chief Concierge role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Chief Concierge position at minor located?
This Chief Concierge role at minor is based in Ras al Khaimah, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Chief Concierge role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Chief Concierge role in the Rak Properties PJSC department at minor.
Which team or department does the Chief Concierge at minor belong to?
This Chief Concierge position is part of the Rak Properties PJSC department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Chief Concierge position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Chief Concierge job at minor posted?
This Chief Concierge position at minor was posted on Jul 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Chief Concierge
minor
You'll be redirected to minor's official application page on Workday.