Charter Sales Representative

Charter Sales Executive (Private Aviation, Luxury Travel & High-Ticket Sales) – Remote | EST

Position Type: Full-Time, Remote
Working Hours: EST

About the Role

At Pavago, one of our clients in the private aviation industry is hiring a Charter Sales Executive to manage qualified charter inquiries, convert opportunities into bookings, and deliver a premium experience to high-value clientele.

This is a relationship-driven sales role combining private aviation, high-ticket sales, luxury client service, and charter coordination.

You’ll work with company-provided opportunities, understand each client’s travel requirements, recommend tailored private aviation solutions, and guide them through the booking journey from initial inquiry through post-flight follow-up.

If you’re polished, commercially driven, highly responsive, and comfortable working with high-net-worth clients in a fast-paced environment, this role is a strong fit.

What You’ll Own

Charter Sales & Deal Conversion

Manage qualified charter opportunities from inquiry through booking.

You’ll:

• Respond quickly to company-provided sales leads
• Understand client travel requirements and preferences
• Recommend tailored private aviation solutions
• Guide prospects confidently through the booking process
• Maintain consistent follow-up
• Convert qualified opportunities into confirmed charter bookings
• Maximize conversion while maintaining a premium client experience

High-Net-Worth Client Relationship Management

Build and maintain strong relationships with clients to drive:

• Customer satisfaction
• Repeat bookings
• Long-term loyalty
• Referral opportunities

Deliver a high-touch, white-glove experience throughout the client journey.

Ensure clients remain informed, supported, and valued from their initial inquiry through post-flight follow-up.

Private Aviation Solutions

Help clients evaluate charter options based on factors such as:

• Travel requirements
• Aircraft type
• Cabin configuration
• Passenger needs
• Aircraft range and operational capabilities

Use your understanding of private aviation to confidently communicate available options and help clients make informed booking decisions.

Communication & Charter Coordination

Maintain fast, polished communication across:

• Phone
• Email
• WhatsApp
• Slack

Coordinate closely with internal teams to support smooth charter execution and client satisfaction.

Ensure important client requirements, booking information, and updates are communicated accurately and promptly.

CRM & Sales Pipeline Management

Maintain accurate CRM records, including:

• Client information
• Sales opportunities
• Follow-up activity
• Booking status
• Pipeline progression
• Client communication

Support accurate sales reporting and visibility into active opportunities.

Experience with Salesforce or similar CRM platforms is valuable.

On-Call Client Support

Participate in a rotating on-call schedule for time-sensitive charter requests and client inquiries.

You’ll need to:

• Respond promptly
• Stay composed under pressure
• Communicate professionally
• Coordinate effectively during urgent situations
• Maintain a premium level of service regardless of timing

What Makes You a Strong Fit

You:

• Build relationships rather than simply closing transactions
• Are comfortable selling high-value services
• Communicate with confidence and sophistication
• Understand the expectations of luxury clientele
• Are highly responsive and organized
• Follow up consistently
• Stay calm when requests become urgent or complex
• Take ownership of the client journey
• Can operate independently in a remote environment

Required Experience & Skills

• Proven sales experience, ideally within:
• Private aviation
• Luxury travel
• Hospitality
• High-ticket sales
• Relationship-driven client services
• Strong consultative selling ability
• Proven relationship-building and client management skills
• Excellent written and verbal English
• Professional and polished communication style
• Ability to build credibility with high-net-worth clients
• Strong follow-up and organizational skills
• Comfortable working independently
• Strong ownership and problem-solving ability
• Comfortable participating in a rotating on-call schedule
• Familiarity with:
• CRM platforms
• Slack
• WhatsApp
• Availability to work EST hours

Private Aviation Knowledge

Strong candidates will have knowledge or familiarity with:

• Private aviation and charter operations
• Part 135 operations
• Avinode or similar charter platforms
• Private jet models and specifications
• Cabin configurations
• Aircraft range and operational capabilities
• Cryptocurrency transaction fundamentals

What a Typical Day Looks Like

You might:

• Review new charter inquiries and qualified opportunities
• Speak with clients about upcoming travel requirements
• Recommend appropriate private aviation solutions
• Follow up with active prospects
• Move opportunities toward confirmed bookings
• Coordinate booking details with internal teams
• Communicate updates through phone, email, WhatsApp, and Slack
• Update CRM records and pipeline stages
• Follow up with clients after completed flights
• Respond to time-sensitive charter inquiries when on call

In short: You turn qualified charter inquiries into bookings while delivering the level of service high-value private aviation clients expect.

Key Metrics for Success

• Charter inquiry-to-booking conversion rate
• Revenue and bookings generated
• Follow-up speed and consistency
• Client response time
• Repeat booking rate
• Client satisfaction and retention
• Pipeline accuracy
• CRM documentation quality
• Responsiveness during on-call coverage
• Overall quality of the client experience

Why This Role Stands Out

• Opportunity to work directly in the private aviation industry
• High-value, relationship-driven sales environment
• Company-provided qualified opportunities
• Exposure to high-net-worth clientele
• Combination of sales, aviation, and luxury service
• Direct ownership of the client journey
• Fully remote work environment
• Opportunity to deepen expertise in:
• Private jet charter
• Aviation sales
• Luxury travel
• High-ticket relationship management

Interview Process

1. Initial Phone Interview
2. Spark Hire Intro Video
3. Video Interview
4. Final Client Interview
5. Offer & Onboarding

Apply Now

If you:

• Have experience in high-ticket or relationship-driven sales
• Communicate confidently with sophisticated clientele
• Thrive in fast-moving, service-focused environments
• Understand private aviation or are experienced in luxury travel
• Know how to turn qualified opportunities into long-term client relationships

We’d love to hear from you.

Apply now and help deliver exceptional private aviation experiences from first inquiry through final destination.

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