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Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Answers telephone calls and triages requests from customers to the pharmacist staff.  
2.  Triages window requests from customers.
3.  Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Completes scheduled rounds on patient care areas.
4.  Assists with inventory management tasks which includes, but is not limited to, ensuring adequate inventory of supplies and materials, ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis, storing medications in designated areas in the central pharmacy, IV room and anesthesia prep area, ensuring bin labels are visible and clear, segregating medications to appropriate storage bins, etc., and checking for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.
5.  Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including Pre-packing bulk medications and compounding ointments, creams, oral solutions, and other medications as needed.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School diploma or equivalent
2. Massachusetts Pharmacy Technician license

3. Certification from a Massachusetts Board of Pharmacy-approved certifying body (Nation Healthcareer Association, or Pharmacy Technician Certification Board)

Experience/Skill:

Required:
1. Baseline understanding of automated dispensing systems, technology and IV room processes
2. Strong attention to detail
3. Ability to comply with all department and hospital policy and procedures  
4. Ability to effectively interact and problem solve with other team members of the pharmacy department
5. Excellent customer service and communication skills
6. Ability to communicate effectively both orally and in writing 
7. Good interpersonal skills, especially related to health care colleagues 
8. Ability to read, write and speak clearly in English

Preferred:
1. Minimum one (1) year of experience in a hospital pharmacy

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.