Central Scheduling Specialist

southshorehealth· SSH South Shore Hospital, Inc.
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📍 Norwell, MAFull time

About this role

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-23698

Facility:

LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190

Department Name:

SSH Reception Services

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)

Responsible for focusing on the outpatient experience as patients enter the hospital relative to pre services functions and hospitality. This includes, at a minimum, scheduling and pre registration.

 

Compensation Pay Range:

$20.10 - $28.75

 

Essential Functions


1. Book appointments for services at South Shore Hospital (SSH). Booking may be done with the patient, physician, physician’s office or by fax


a. Provide exceptional customer service to internal and external customers, owning entire process from beginning to end, but not limited to: Patient Payment Estimation, Scheduling Appointments, Collection of co-pays, Provision of Interpreter Services, Provision of transportation.

b. Will insure that patient has a complete understanding of tests scheduled and any preps that are necessary.

c. Accurate pre registration of all patients accounts (meets department standard of 98% accuracy on all registrations).

d. Is efficient using all scheduling software for all appt types.


2. Responsible for all verification of insurance benefits for all accounts.


a. Retrieves all authorizations as necessary

b. Can determine co-pays and collect them using eCashiering program

c. Will coordinate with the Authorization team

d. Knows when to escalate issues appropriately to higher level( Team Leader)


Essential Functions (Cont.)

I. Technology and Learning


a. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

b. Embraces technological advances that allow us to communicate information effectively and efficiently based on role.


Medical Terminology. Strong computer skills. Strong telephone and interpersonal communication skills. Demonstrated skills in customer service. Knowledge of health insurance requirements. Able to demonstate problem solving and critical thinking skills. Ability to work in a team setting.

Minimum Education - Preferred

High school diploma, two (2) years of college preferred.

Minimum Work Experience

Minimum one (1) year admitting experience to become proficient.

Monday - Friday 8:00AM-4:30PM

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

Frequently Asked Questions

Is the salary disclosed for the Central Scheduling Specialist position at southshorehealth?
The salary for this Central Scheduling Specialist role at southshorehealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Central Scheduling Specialist position at southshorehealth located?
This Central Scheduling Specialist role at southshorehealth is based in Norwell, MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Central Scheduling Specialist role at southshorehealth full-time or part-time?
This is listed as a Full time position. It is posted as a Central Scheduling Specialist role in the SSH South Shore Hospital, Inc. department at southshorehealth.
Which team or department does the Central Scheduling Specialist at southshorehealth belong to?
This Central Scheduling Specialist position is part of the SSH South Shore Hospital, Inc. department at southshorehealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Central Scheduling Specialist position at southshorehealth?
Click the "Apply Now" button on this page. You will be redirected to southshorehealth's official application portal hosted on workday where you can submit your application directly.
When was the Central Scheduling Specialist job at southshorehealth posted?
This Central Scheduling Specialist position at southshorehealth was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Central Scheduling Specialist
southshorehealth
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