Center Services Manager

firststepsforkids· Client Service Management
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📍 Los Alamitos

About this role

About FirstSteps

The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve.

CENTER SERVICES MANAGER  

Overview of the Position 

A FirstSteps Center Service Manager (CSM) is critical to our FirstSteps mission and purpose. You are truly the heart of our organization, and your passion, expertise, and dedication ensure that FirstSteps is always able to serve our community’s children in need. The CSM is a clinician responsible for assisting their local team in implementing successful center-based services via mid-level oversight of group and individual programming.  

Minimum Qualifications 

  • Outstanding performance in administrative and clinical responsibilities within Lead Instructor role 
  • BCaBA or Bachelor's degree and 2 years of experience or Bachelor's degree, 12 units of ABA coursework, and 1 year experience 

Core Responsibilities 

  • Delivery of center- and community-based mid-tier supervision in both 1:1 and group capacity
  • Delivery of caregiver education and generalization instruction to ensure skills will generalize and maintain across people and settings
  • Assistance conducting assessments
  • Implementation 1:1 instructional sessions 
  • Coordination and oversight of effective and engaging 1:1 treatment delivery implemented by Instructors
  • Implementation of center schedule, maximizing 1:1 and group instruction
  • Provision of legally required breaks for Instructors and Lead Instructors as needed 
  • Supervision of Instructors and Lead Instructors
  • Flexible work week to assist in oversight and implementation of community-based service delivery (e.g., weekend programs, evening group sessions)  

How Success is Measured 

  • Provide 115 billable hours per month:
  • Direct session hours to be scheduled by the local Regional Scheduling Coordinator
  • Supervision hours to be scheduled by the CSCM, based on designated case hours determined by Regional Clinic Director 
  • Non-billable appointments to be scheduled by the CSM. CSM is to schedule themselves 40 hours of work per week
  • Implementation of meaningful group learning opportunities
  • Direct intervention with 2 or more clients following protocol modification (e.g., small group instruction while Instructors take breaks)  
  • Implementation of 1:1 sessions as needed
  • Implementation of direct treatment to determine protocol modifications
  • Mid-tier supervision of implementation of 1:1 direct services 
  • Collaborate with Program Director for case to ensure oversight is in line with best practices
  • Supervision and mentorship of Instructors and Lead Instructors
  • Complete PIIEs / competency checklists for Instructors and Leads as they relate to implementation of clients’ individual programs (i.e., at least 2 per week)
  • Behavior skills training with Instructor Trainees, Instructors and Lead Instructors implementing treatment protocols
  • Collection of IOA and treatment integrity data
  • Organization and oversight of center-based session model
  • Ensure center and learning materials are regularly cleaned and sanitized
  • Implement center schedule to maximize learning and center capacity
  • Organize treatment rooms to facilitate learning and maximize center capacity 

For more information about FirstSteps for Kids, we encourage you to visit our website at www.firststepsforkids.com. 

 

 

Frequently Asked Questions

Is the salary disclosed for the Center Services Manager position at firststepsforkids?
The salary for this Center Services Manager role at firststepsforkids is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Center Services Manager position at firststepsforkids located?
This Center Services Manager role at firststepsforkids is based in Los Alamitos. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Center Services Manager at firststepsforkids belong to?
This Center Services Manager position is part of the Client Service Management department at firststepsforkids. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Center Services Manager position at firststepsforkids?
Click the "Apply Now" button on this page. You will be redirected to firststepsforkids's official application portal hosted on greenhouse where you can submit your application directly.
When was the Center Services Manager job at firststepsforkids posted?
This Center Services Manager position at firststepsforkids was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Center Services Manager
firststepsforkids
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