CDC Technical Lead

Nokia Corporation
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📍 IndiaFull time

About this role

As a CDC Technical Lead (Central Delivery Care) in Core Networks Domain Delivery Unit (DDU), you will partner with Market Services, R&D, and Product teams to deliver seamless, high-quality care. You will drive continuous improvement and automation initiatives to enhance serviceability and customer experience. Working in a fast-paced, collaborative environment, you will lead and empower a skilled team to resolve critical issues, meet key performance targets, and deliver measurable business impact. Join us to shape the future of care delivery and raise service standards together.

  • Lead and oversee Care Delivery for Core Networks across all markets.
  • Implement an efficient care delivery model to enhance efficiency and serviceability.
  • Develop and maintain strategic relationships with R&D, PLM, MS Care leads & DDL (Domain Delivery Lead) organisation to drive product care delivery.
  • Manage care financial metrics and budgets to achieve domain financial targets.
  • Facilitate continuous improvement initiatives for serviceability, tools, and knowledge sharing within the team.
  • Ensure SLA fulfilment, manage escalations, and oversee critical incident responses for optimal customer satisfaction.
  • Provide regular executive updates on progress and resolution of critical issues to senior management.
  • Foster talent development and cross-competency within the organisation to support future technologies and initiatives.

You have:

  • Require a bachelor's or master's degree or related field with 10+ years of experience in care delivery within the CORE Domain.
  • Strong leadership and facilitation skills with a results-oriented approach and proven track record in driving financial results in core network projects.
  • Deep knowledge of CORE Domain technologies and preferably the Nokia portfolio

Nice to Have

  • Experience in implementing care delivery models and familiarity with R&D collaboration and product lifecycle management (PLM)
  • Knowledge of AI/ML applications in care delivery with exposure to project budget and cost management
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 



Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Frequently Asked Questions

Is the salary disclosed for the CDC Technical Lead position at Nokia Corporation?
The salary for this CDC Technical Lead role at Nokia Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CDC Technical Lead position at Nokia Corporation located?
This CDC Technical Lead role at Nokia Corporation is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CDC Technical Lead role at Nokia Corporation full-time or part-time?
This is listed as a Full time position. It is posted as a CDC Technical Lead role at Nokia Corporation.
How do I apply for the CDC Technical Lead position at Nokia Corporation?
Click the "Apply Now" button on this page. You will be redirected to Nokia Corporation's official application portal hosted on oraclecloud where you can submit your application directly.
When was the CDC Technical Lead job at Nokia Corporation posted?
This CDC Technical Lead position at Nokia Corporation was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
CDC Technical Lead
Nokia Corporation
Apply for this role ↗

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