CCCU Data Administrator - 12 month FTC

JOB TITLE:  Data Administrator

LOCATION: Birmingham (On-Site)

TYPE OF CONTRACT: 12-Month Fixed Term Contract 

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ROLE PURPOSE:

As a Data Administrator, you will provide high-quality data and operational support to the Assessment/Quality team, ensuring that academic misconduct (AMC) investigation records are accurate, timely, secure, and audit-ready. You will maintain trackers and dashboards, coordinate communications and panel meetings, and produce analyses that strengthen quality assurance and improve AMC processes.

ROLE and RESPONSIBILITIES:

• Accurately input, update, and quality-check case and student-related data to maintain reliable AMC investigation records.
• Provide day-to-day administrative and operational support to the Academic Misconduct/Assessment/Quality function, helping processes run efficiently.
• Complete regular audits of case records to confirm accuracy, completeness, and compliance, resolving discrepancies promptly.
• Communications to students in a timely, professional, and confidential manner.
• Maintain up-to-date case monitoring systems to ensure referrals progress, outcomes are recorded, and any follow-on actions (including grade updates) are completed.
• Coordinate and support investigation meetings and panels, including scheduling, documentation preparation, and recording actions/decisions.
• Monitor academic practice interventions and attendance, following up with students as needed and escalating repeated concerns appropriately.
• Maintain accurate attendance of trainings and engagement records, and analyse participation and feedback data to support service improvements.
• Deliver reporting and data analysis to identify trends and KPIs, providing insights to strengthen quality assurance and academic integrity outcomes.
• Recommend and implement process improvements, including automation and improved data workflows, and support additional priority tasks as required.
• Support the Academic Misconduct/Assessment/Quality team with additional priority tasks and business needs as required.

ESSENTIAL SKILLS and EXPERIENCE:

• Experience in inputting, updating, auditing, and maintaining high-quality records with strong attention to detail.
• Strong skills in Advanced Excel Power Query, Pivot Tables, XLOOKUP/VLOOKUP, IF/IFS, COUNTIFS/SUMIFS (or equivalent).
• Experience using Power Automate to streamline processes across Excel, SharePoint, Outlook, and Microsoft Forms.
• Experience building and maintaining Power BI dashboards, including data modelling and producing actionable KPI reporting.
• Strong written communication skills, including producing accurate student communications using mail merge, with the ability to manage multiple priorities and handle sensitive information securely.

DESIRABLE SKILLS and EXPERIENCE:

• Experience working in a higher education environment (registry, assessment, quality, academic integrity, student services, or compliance-focused teams).
• Strong working knowledge of data governance, confidentiality, and secure handling of sensitive student information (e.g., GDPR-aware practice).
• High attention to detail, with a demonstrable track record of improving data quality and reducing errors through process improvement.
• Ability to manage competing priorities in a fast-moving environment, staying calm and professional when handling sensitive cases.
• A continuous improvement mindset—able to propose and implement practical changes that improve efficiency and student experience.