Casual Guest Service Agent
minorinternational
Casual Guest Service Agent
minorinternational· Front Office
About this role
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
We’re excited to announce opportunities for Casual Guest Service Agents to join our Front Office teams at Oaks Cypress Lakes Resort and Elysia Wellness Retreat.
As part of our Front Office teams, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.
Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.
What’s on offer:
- Casual opportunities available across Oaks Cypress Lakes Resort and Elysia Wellness Retreat
- Work within supportive and friendly Front Office teams
- Be part of a global hotel group with genuine career pathways
- Opportunity to grow your hospitality career with Minor Hotels
Qualifications
- Previous front office, reception, or customer service experience highly regarded
- Strong communication and interpersonal skills
- A team player with a positive and professional attitude
- Flexibility to work a rotating roster, including weekends and public holidays
If you’re passionate about hospitality and ready to join a team dedicated to creating exceptional guest experiences, we’d love to hear from you.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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Frequently Asked Questions
Is the salary disclosed for the Casual Guest Service Agent position at minorinternational?
The salary for this Casual Guest Service Agent role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Casual Guest Service Agent position at minorinternational located?
This Casual Guest Service Agent role at minorinternational is based in au, Maitland, Maitland, NSW, Australia, NSW. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Casual Guest Service Agent role at minorinternational full-time or part-time?
This is listed as a Casual position. It is posted as a Casual Guest Service Agent role in the Front Office department at minorinternational.
Which team or department does the Casual Guest Service Agent at minorinternational belong to?
This Casual Guest Service Agent position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Casual Guest Service Agent position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Casual Guest Service Agent job at minorinternational posted?
This Casual Guest Service Agent position at minorinternational was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Casual Guest Service Agent
minorinternational
You'll be redirected to minorinternational's official application page on SmartRecruiters.