Cash Management
EXL Talent Acquisition Team
Cash Management
About this role
- Must have an experience of managing a team size of 10
- Provide coaching, feedback, and ongoing training to team members to enhance performance
- Effectively manage queue and balancing of work loads
- Monitor team performance metrics, on all types of work and able to review and shared feedback and mitigation plan
- Ensure that the guidelines are followed as per standard procedures
- Exception handling query from customer for which they called and able to provide a solution withing a short timeframe.
- Should be able to understand transaction flow and able to help customer to inform with their amount due for payment, sharing payment status, invoice copy.
- Must have good understand of refund process and able to help customer with their legal refunds within define TAT and providing them right information on the refund status.
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Should review and provide feedback on SOP’s and Governance deck and MI reporting
- Foster a positive and collaborative team culture that promotes open communication and mutual respect
- Adherence to laws and best practices in regard to dealing with customers and their data including PII/Financial etc
- Good communication both written and verbal
- Good knowledge of collections strategy and client management experience
- Knowledge of multiple ERP systems will be an added advantage.
- Good decision-making skill.
- Committed to achieving specific objectives and takes ownership for accomplishing them.
- Effectively balances quality, customer service and productivity standards
- Ability to prioritize & multi-task
- Exhibits meticulous attention to detail
- Excellent problem solving & analytical skills
- Act as liaison between team members and management & bring issues/concerns to management
- Graduate in accounts. B. Com Hons is preferred
- Minimum 6 years to 8 years of experience in an international OTC and R2R process from Retail industry
- System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage
- Must have client management experience and experience of managing a team size of 10 members
Frequently Asked Questions
Is the salary disclosed for the Cash Management position at EXL Talent Acquisition Team?
The salary for this Cash Management role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cash Management position at EXL Talent Acquisition Team located?
This Cash Management role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Cash Management position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Cash Management job at EXL Talent Acquisition Team posted?
This Cash Management position at EXL Talent Acquisition Team was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Cash Management
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.