Case Manager in Training

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About this role

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We here at Morgan & Morgan are looking for a Case Manager in Training. This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Successful candidates will be responsible for areas including but not limited to the following:

 

Responsibilities

  • Make initial call to client after signing to obtain relevant information to open their file
  • Accept inbound calls and place outbound calls to clients as needed
  • Request coverage follow up to the coverage team
  • Transfer case to Case Manager’s once file opened
  • Create new files and enter pertinent information into case management software
  • Enter new roles in the system
  • Request police reports
  • Mail HIPAA form to the clients
  • Email client welcome packet to the client or mail if no email on file
  • Document all activity in the system
  • Add all insurance information and police report numbers into the file
  • Request all documents from the client needed for their file
  • Upload necessary documents to the client’s file

Qualifications

  • High school diploma or GED is required; college preferred
  • Ability to communicate effectively with clients
  • Used to adapting in an ever-changing environment and handling multiple priorities
  • Excellent oral communication with an outgoing personality
  • Able to multitask and learn quickly
  • Must thrive in a team environment
  • Reliable and dependable
  • Excellent comprehension and critical-thinking skills
  • Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications

#LI-SC1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Frequently Asked Questions

Is the salary disclosed for the Case Manager in Training position at morganmorganjobsapplynow?
The salary for this Case Manager in Training role at morganmorganjobsapplynow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Case Manager in Training position at morganmorganjobsapplynow located?
This Case Manager in Training role at morganmorganjobsapplynow is based in Jackson, Mississippi, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Case Manager in Training at morganmorganjobsapplynow belong to?
This Case Manager in Training position is part of the PI - POD department at morganmorganjobsapplynow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Case Manager in Training position at morganmorganjobsapplynow?
Click the "Apply Now" button on this page. You will be redirected to morganmorganjobsapplynow's official application portal hosted on greenhouse where you can submit your application directly.
When was the Case Manager in Training job at morganmorganjobsapplynow posted?
This Case Manager in Training position at morganmorganjobsapplynow was posted on Oct 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Case Manager in Training
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