Case Management Assistant

nationwidechildrensยท 10 Nationwide Children's Hospital
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๐Ÿ“ Main Campus, Columbus, OHFull time

About this role

Overview:


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Monday - Friday, 8am - 5pm, onsite 40 hours/week

Full-Time, Benefits Eligible


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Job Description Summary:


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Supports safe, timely, and efficient patient discharges and care coordination by facilitating communication, scheduling, and collaboration among patients, families, and multidisciplinary care teams.


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Job Description:


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Essential Functions:

  • Assists with the scheduling of various inpatient and outpatient services, including tests, procedures, and follow-up appointments.
  • Communicates with patients and families regarding admissions and appointments and connects them with appropriate resources.
  • Collaborates with multidisciplinary teams to ensure cohesive care planning and effective communication throughout the discharge process.
  • Obtains required information from patients, caregivers, healthcare providers, and other external teams.
  • Assists with completing required documentation such as FMLA forms and obtaining payer authorizations for medications, equipment, and services related to post-discharge care.
  • Monitors related metrics and assists with data gathering to support process and patient care improvements.
  • Ensures compliance with regulatory and organizational privacy and safety standards.

Education Requirement:

Associate's Degree, or equivalent education and experience, required.

Skills:

  • Knowledge of current medical terminology.
  • Knowledge of payer negotiations and authorization requirements.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced clinical environment and manage multiple tasks effectively.
  • Demonstrated effectiveness in working with multi-disciplinary teams.

Experience:

  • Experience in an inpatient or outpatient clinical setting, preferred.
  • Experience with electronic medical records, preferred.

Physical Requirements:

OCCASIONALLY: Chemicals/Medications, Communicable Diseases and/or Pathogens, Decision Making, Loud Noises, Problem solving

FREQUENTLY: Computer skills, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Sitting, Standing, Walking

CONTINUOUSLY: Audible speech, Hearing acuity, Interpreting Data, Seeing โ€“ Far/near


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"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Frequently Asked Questions

Is the salary disclosed for the Case Management Assistant position at nationwidechildrens?
The salary for this Case Management Assistant role at nationwidechildrens is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Case Management Assistant position at nationwidechildrens located?
This Case Management Assistant role at nationwidechildrens is based in Main Campus, Columbus, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Case Management Assistant role at nationwidechildrens full-time or part-time?
This is listed as a Full time position. It is posted as a Case Management Assistant role in the 10 Nationwide Children's Hospital department at nationwidechildrens.
Which team or department does the Case Management Assistant at nationwidechildrens belong to?
This Case Management Assistant position is part of the 10 Nationwide Children's Hospital department at nationwidechildrens. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Case Management Assistant position at nationwidechildrens?
Click the "Apply Now" button on this page. You will be redirected to nationwidechildrens's official application portal hosted on workday where you can submit your application directly.
When was the Case Management Assistant job at nationwidechildrens posted?
This Case Management Assistant position at nationwidechildrens was posted on Sep 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Case Management Assistant
nationwidechildrens
Apply for this role โ†—

You'll be redirected to nationwidechildrens's official application page on Workday.