Cargo Service Executive
Apt Resources
Cargo Service Executive
Apt Resources· TPAL
About this role
Apt Resources is seeking a dedicated Cargo Service Executive to join our client's air cargo customer service operations in Abu Dhabi. The role involves handling customer interactions, supporting cargo operations, and ensuring smooth coordination between clients, internal teams, and airline partners. This position requires prior experience in a customer service or logistics environment.
Responsibilities
- Handle inbound and outbound customer service calls related to air cargo operations.
- Provide accurate information on shipment status, bookings, schedules, and documentation.
- Coordinate with operations, airline partners, and logistics teams.
- Resolve customer queries and complaints in a timely and professional manner.
- Maintain accurate records of customer interactions in internal systems.
- Ensure adherence to operational procedures and service standards.
- Support shift-based operational requirements.
- Fluency in English (mandatory).
- 1–3 years of experience in customer service or call center operations.
- Experience in air cargo, airline, logistics, freight forwarding, or aviation is preferred.
- Strong communication and customer handling skills.
- Ability to work in a fast-paced, shift-based environment.
- Excellent problem-solving skills and attention to detail.
- Experience with cargo/airline systems or CRM tools is an advantage.
- Strong organizational and multitasking abilities.
- Customer-first mindset with a professional attitude.
- Candidates must be currently based in the UAE.
AED 5,000
Frequently Asked Questions
Is the salary disclosed for the Cargo Service Executive position at Apt Resources?
The salary for this Cargo Service Executive role at Apt Resources is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cargo Service Executive position at Apt Resources located?
This Cargo Service Executive role at Apt Resources is based in Ras Al-Khaimah, Ras Al Khaimah, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cargo Service Executive role at Apt Resources full-time or part-time?
This is listed as a Full time position. It is posted as a Cargo Service Executive role in the TPAL department at Apt Resources.
Which team or department does the Cargo Service Executive at Apt Resources belong to?
This Cargo Service Executive position is part of the TPAL department at Apt Resources. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cargo Service Executive position at Apt Resources?
Click the "Apply Now" button on this page. You will be redirected to Apt Resources's official application portal hosted on workable where you can submit your application directly.
When was the Cargo Service Executive job at Apt Resources posted?
This Cargo Service Executive position at Apt Resources was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Cargo Service Executive
Apt Resources
You'll be redirected to Apt Resources's official application page on workable.