Care Manager - CSA

eliotcommunityhumanservices· Community Service Agency
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📍 Danvers💰 USD 55K–58K

About this role

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care.

The ideal candidate for the Care Manager - CSA position is a dedicated and collaborative professional with a strong background in child and family behavioral health, crisis management, and care coordination. They possess excellent communication and organizational skills, demonstrate cultural sensitivity, and are committed to empowering families through individualized care planning, system navigation, and ongoing support.

Responsibilities:

  • Serve as key contact for the youth and family to the Eliot CSA and its services. 
  • Initiate care planning activities with all members of the family and/or caregiving system.
  • Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.
  • Initiate planning that includes intake meetings, orient the family and the member to the wraparound process, identify strengths and needs of the child.
  • Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals.
  • Develop an initial safety/crisis plan.

Qualifications:

  • Bachelor’s degree in human services or related field
  • Must have a valid driver’s license and reliable transportation 
  • Experience navigating child/family service systems
  • Experience working with child mental health issues and crisis management
  • Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

Schedule: Monday - Friday, 9:00am-5:00pm 

This position is based in Danvers, MA and requires travel throughout the North Shore and northern Essex County, including Danvers, Beverly, Gloucester, Rockport, Ipswich, Haverhill, Amesbury, Newburyport, and surrounding communities.
Annual Salary
$55,000—$58,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Frequently Asked Questions

What is the salary for the Care Manager - CSA role at eliotcommunityhumanservices?
The listed salary for this Care Manager - CSA position at eliotcommunityhumanservices is USD 55K–58K. This is an full-time role.
Where is the Care Manager - CSA position at eliotcommunityhumanservices located?
This Care Manager - CSA role at eliotcommunityhumanservices is based in Danvers. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Care Manager - CSA at eliotcommunityhumanservices belong to?
This Care Manager - CSA position is part of the Community Service Agency department at eliotcommunityhumanservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Care Manager - CSA position at eliotcommunityhumanservices?
Click the "Apply Now" button on this page. You will be redirected to eliotcommunityhumanservices's official application portal hosted on greenhouse where you can submit your application directly.
When was the Care Manager - CSA job at eliotcommunityhumanservices posted?
This Care Manager - CSA position at eliotcommunityhumanservices was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Care Manager - CSA
eliotcommunityhumanservices · 💰 USD 55K–58K
Apply for this role ↗

You'll be redirected to eliotcommunityhumanservices's official application page on Greenhouse.