Care Management Assistant

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As a Case Management Assistant, you will facilitate the transition of patients to post-acute care and assist with supply of procurement to fulfill discharge plans. You will communicate with extended care facilities regarding bed availability, ensuring necessary clinical documentation is supplied to providers before arranging transportation and documenting details of the transition. This position offers a unique way to make a positive difference in your community while enhancing your skills within an innovative healthcare system.  

A caregiver in this position works days, 8:00am—4:30pm.  

A caregiver who excels in this role will:  

• Participate in discharge planning activities for complex patients. 

• Partner with Transitional Care Coordinators and Social Workers to ensure a timely discharge and provide appropriate linkage with post-discharge providers. 

• Communicate with Transitional Care Coordinators and Social Workers regarding the discharge planning status of all patients referred by Transitional Care Coordinator. 

• Determine bed availability at extended care facilities based upon requests by patients and families and advise the Transitional Care Coordinator and Social Workers of bed opening. 

• Transmit initial patient demographic information as appropriate. 

• Coordinate paperwork for PASS-ID and all other regulatory documents required before transition of patients to post-acute care. 

• Prepare necessary information from the medical record before transition of patients to post-acute settings. 

• Arrange for transportation to post-acute care and document arrangements in the medical record. 

• Maintain ongoing communication with Transitional Care Coordinators and Social Workers of the status of transition plans assigned to CMA. 

• Assist with arranging for procurement of difficult to find medications, medical supplies and other items that will be needed to fulfill a patient's discharge plan. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of recent experience working in healthcare or a related field  

• Fluency in medical terminology 

• Computer literacy 

 
Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.