Cards Fulfillment Officer
About this role
Card Issuance & Fulfilment
· Manage the end-to-end card fulfilment process from card request to customer delivery.
· Coordinate card personalization with card processors and personalization bureaus.
· Ensure timely printing, packaging, and dispatch of debit and credit cards.
Inventory & Stock Management
· Maintain accurate records of card inventory (blanks and packaging materials).
· Monitor stock levels and initiate reorders to prevent stockouts.
· Reconcile inventory regularly and investigate discrepancies.
Vendor & Logistics Coordination
· Liaise with card vendors, personalization bureaus, and courier partners.
· Track card deliveries and ensure timely distribution to customers.
· Resolve fulfilment issues such as delayed or lost cards.
Process Monitoring
· Monitor service level agreements (SLAs) for card production and delivery.
· Maintain documentation and reports on card fulfilment activities.
· Identify process improvement opportunities to enhance efficiency.
Compliance & Risk Management
· Ensure card handling complies with PCI DSS and internal security policies.
· Safeguard card inventory and sensitive customer information.
Key Skills
· Operations management
· Vendor coordination
· Inventory management
· Attention to detail
· Process improvement
Frequently Asked Questions
Is the salary disclosed for the Cards Fulfillment Officer position at Renmoney?
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Is the Cards Fulfillment Officer role at Renmoney full-time or part-time?
Which team or department does the Cards Fulfillment Officer at Renmoney belong to?
How do I apply for the Cards Fulfillment Officer position at Renmoney?
When was the Cards Fulfillment Officer job at Renmoney posted?
You'll be redirected to Renmoney's official application page on workable.